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Full job description
Overview
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include:
Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Education/Experience:
Key Competencies
Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Ability to assist with training
Physical Demands/_Wo_rking Conditions:
Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
Wearing a headset
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
Shift:
Weekly day range:
License/Certification:
Shift availability:
Ability to Commute:
Work Location: In person
Part Time | Full Time
Retail
$51k-63k (estimate)
03/27/2024
07/23/2024
dunkindonuts.ca
PITTSBURGH, PA
<25
1984
<$5M
Retail
The following is the career advancement route for Dunkin Donuts Shift Leader positions, which can be used as a reference in future career path planning. As a Dunkin Donuts Shift Leader, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dunkin Donuts Shift Leader. You can explore the career advancement for a Dunkin Donuts Shift Leader below and select your interested title to get hiring information.
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