Job Title: Commercial Service Technician

Reports to: Commercial Property Manager

Company Overview

DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Commercial Service Technician, you will influence and guide the experience for those that visit a DTN owned or managed community.

Job Summary

DTN is a customer focused company. We strive to deliver customer service through our Core Values. As a Service Technician, you play a vital role in our ability to meet these expectations. As the face of our company on a day-to-day basis to DTN’s commercial tenants, our service technicians maintain the physical condition of each community. Your responsibilities will include, but not limited to, maintenance and preventative maintenance of all building systems, completing work orders and maintaining curb appeal. We do these activities with respect for each other and the DTN brand.

As a Commercial Service Technician, your primary responsibilities include:

• Perform work orders daily ensuring the highest standards are maintained for DTN’s commercial tenants
• Provide regular communication related to parts needs, issues with building systems that need support or assistance and report property immediate needs as they are discovered
• Maintain grounds at each commercial building through daily inspection, cleaning, maintenance and preventative care
• Maintain an organized, clean and safe work area
• Comply with all established site safety and hazardous communication standards
• Service and maintain independently all building systems and building components including electrical, plumbing, carpentry, drywall installation and repair, HVAC systems and appliances
• Perform site inspections as directed by Commercial Property Manager
• Maintain accurate records for all work orders, preventative maintenance and site inspections
• Communicate with 3^rd parties as to work scope and job execution
• Create scopes of work for necessary repairs and projects
• Demonstrate leadership in all interactions and in performance of essential job duties with limited supervision
• Abide by all local, state and federal Fair Housing guidelines
• Perform on call as may be required

Core Candidate Qualities:

• High school diploma and/or equivalent work experience
• 3 years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
• Proficient in repairing apartment building systems and maintenance to all components including plumbing, electrical, carpentry, HVAC and appliances demonstrated through passing maintenance application testing
• HVAC knowledge and EPA certification preferred
• Positive attitude and good verbal and written communication skills
• The ability to communicate effectively and efficiently with residents, co-workers, supervisors and vendors
• Reliable transportation to travel to work and between properties in the Lansing area
• Desire to learn and grow within company
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
• Availability to respond to after-hours emergencies and on call work orders
• Basic tools required for maintenance
• Language skills: Ability to read and interpret directions, manuals, instructions and company documents
• Ability to write for routine reporting and correspondence
• Ability to work a flexible work schedule any day of the week
• Utilize electronic devices including tablet and computer

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off
• Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!

For more information, please visit www.dtnmgt.com