Time Type : Full Time

Full Time

Summary

Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment.

Duties and Responsibilities

• Ability to work 1st shift (6am - 2pm) and later transition to 2nd shift (2pm - 10pm) if needed by business demands is strongly preferred.
• Coordinate the exportation of goods, including scheduling and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal.

Skills & Competencies

Mathematical Skills

Ability to perform basic math calculations.

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Freight Forwarding experience, specifically air freight is strongly preferred
• Understanding of trade laws and regulations

Language skills

English (reading, writing, and verbal)

Computer Literacy

• Computer skills, including frequent prior use of MS Outlook, Excel, and Word
• Experience with logistics software and systems is preferred.

Physical and / or Mental Requirements / Working Conditions

While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls;

reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision.

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 40 pounds.
• Must be able to operate material handling equipment.
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.

For this position, the expected base pay is : $16.5 - $22.5 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.

DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Last updated : 2024-05-11