Education:

• College or technical degree required.
• Advanced certification expected in one or more engineering roles: networking, Active Directory, firewalls, Citrix or VMWare virtualization.

Experience: Minimum 4 years; relevant specialties would include two or more of:

• VMWare ESX virtualization
• Citrix/Xenapp desktop publishing and session management
• Linux OS support
• Windows Server OS support
• SQL Server management (MS and/or mySQL)
• Active Directory Users & Computers, and Group Policy Management Console
• Layer 3 network design and vLAN management
• Sonicwall and/or Fortigate firewall policies/VPNs/routing

Licensure: N/A

Registration: N/A

Certification: Preferred certs include: MCSE, CCNE, CISSP, VCP, AWS, Azure.

Mental Demands:

Requires:

• Patience, resourcefulness and an ability to solve complex problems
• Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills.
• English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required.
• Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed.

Mental agility to gracefully accommodate changing priorities and competing calls for support.

Physical Demands:

Requires the ability to:

• Move quickly in response to assignments
• Sit and stand for long periods
• Reach overhead and underdesk regularly

Lift up to 40 lbs. occasionally and up to 10 lbs. frequently

Communication:

• Communicates effectively and professionally with fellow employees regarding issues
• Documents effectively in ticketing systems, following issues to resolution.
• Assists in sharing information to ensure successful completion of assigned projects.
• Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.