We love Colonial Beach, Virginia! Colonial Beach became an incorporated town in 1892 and flourished as a popular riverside resort location in the early to mid-20th century. The town is now seeing reinvestment and revival and is once again becoming an attractive place for people to live, work, and play. We believe that the time is right for both Drift Seafood Bar and Muse Pizzeria & Arcade to flourish in Colonial Beach and the Northern Neck of Virginia. Our past, present, and future are coming together to create an economic, historic, and culturally rich community for all our residents and visitors and we are excited to be a part of this evolution.

Our purpose is to connect the community by creating lasting memories and experiences for Colonial Beach residents and visitors. We aim to be the premier entertainment and dining destination in Colonial Beach and we will accomplish that with our elevated waterfront dining and our laser focus on the customer experience. Drift and Muse employees all embody these four values: integrity, inclusiveness, teamwork, and obsession with the customer experience.

Drift And Muse is looking for one floor manager to join our 4 person strong team. We are located on 101 Taylor Street. Our ideal candidate is self-driven, punctual, and hard-working.

Key Responsibilities:

Customer Service: Provide exceptional customer service by welcoming guests, attending to their needs, and swiftly addressing any concerns or issues to enhance the overall dining experience.

Staff Management: Oversee and manage the front-of-house staff, including waitstaff, host/hostess, and bussers. This includes staff scheduling, training, and performance evaluations.

Table and Reservation Management: Efficiently manage table assignments, reservations, and walk-ins to ensure an even distribution of guests and a smooth dining flow.

Quality Assurance: Maintain diligent quality control standards for food and beverage service, presentation, and timeliness, in accordance with Drift and Muse’s guidelines.

Training and Development: Conduct comprehensive training for staff, ensuring they are well-versed in menu items, service standards, and customer interaction.

Inventory and Procurement: Manage inventory of dining supplies and liaise with suppliers for timely procurement of necessary items.

Conflict Resolution: Skillfully handle customer and staff conflicts, always seeking resolution in a positive and professional manner.

Health and Safety Compliance: Uphold strict adherence to health and safety regulations, ensuring a clean and sanitary dining environment.

Sales and Revenue Growth: Implement strategies to increase revenue through upselling, promoting specials, and consistently delivering exceptional service.

Shift Management: Efficiently coordinate shift changes, breaks, and maintain optimal staffing levels, especially during peak hours.

Financial Accountability: Monitor cash handling, track daily sales, and adhere to budgetary guidelines set by the Drift and Muse ownership..

Feedback and Improvement: Solicit and analyze guest feedback to identify areas for improvement and implement necessary changes.

Communication and Collaboration: Foster open and effective communication with kitchen staff, as well as collaborate with the Chef, Sous Chef, and General Manager to ensure a cohesive restaurant operation.

Event Coordination: Assist in planning and managing special events and private parties held within Drift and Muse.

Policy Adherence: Ensure that all staff members strictly adhere to Drift and Muse’s policies and procedures.

Qualifications:

• Strong leadership and team management abilities.
• Proven experience in a supervisory or managerial role in the restaurant industry.
• Exceptional customer service and interpersonal skills.
• In-depth knowledge of food and beverage service, including menu items and wine selections.
• Excellent problem-solving and conflict resolution skills.
• Familiarity with health and safety regulations and quality control standards.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Strong communication and organizational skills.
• Flexibility to work evenings, weekends, and holidays.

Benefits

• We offer many great benefits, including free early access to your pay through Homebase for some positions.

We are looking forward to hearing from you.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.