Join us at DLP Portofino as a Service Technician, where you'll play a vital role in delivering exceptional service to our residents. You'll maintain the property's curb appeal, handle maintenance needs, and provide after-hour emergency services. Your responsibilities include ensuring the property is well-kept, completing service requests promptly, and delivering outstanding customer service. In addition to overseeing DLP Portofino, this role will also work closely with the St. Augustine service team at other company owned properties in the area. This role offers the opportunity to work outdoors, travel to other properties and make a real impact on our community's success and resident satisfaction.

Dream Live Prosper Communities. 

Join us at Dream Live Prosper Communities, where residents enjoy resort-style amenities and unbeatable locations. Our properties feature spacious floor plans, modern finishes, and a variety of community amenities, allowing residents to live their best lives. Be a part of creating a WOW experience as an integral part of our team. Here's to the good life.

About this opportunity: 

• Location: Portofino 213 Cantabria Way, St. Augustine, FL 32086
• Compensation: $18.00 - $23.00 hourly with bonus potential, depending on experience 
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours that may include weekends. 

What we are looking for in a Service Technician:

• Experience in plumbing repair with efficient issue diagnosis and resolution.
• Ability to complete apartment turnovers within five days.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills.
• Excellent painting skills with attention to detail.
• Experience in lock replacement.
• Groundskeeping skills to maintain curb appeal.
• Familiarity with apartment turnovers in old and new buildings.
• Possess a valid driver's license, clean driving record, and reliable vehicle.
• Must have own basic tools.
• Excellent problem-solving and decision-making abilities.
• Practical communication skills.
• Ability to lift 50 lbs and walk multiple flights of stairs daily.
• Strong customer service skills and a can-do attitude.
• Ability to be proactive
• Desire to be part of a team atmosphere.

What you will do as a Service Technician:

• Daily inspection and maintenance of property grounds.
• On-call rotation for emergencies.
• Inventory control and purchasing maintenance supplies.
• Vendor relations management.
• Ensuring property and equipment safety.
• Maintaining clean and orderly workspaces.
• Efficiently scheduling unit turnovers within 5 days of vacating.
• Managing work orders and purchase orders.
• Regularly inspecting and performing scheduled maintenance.
• Making light repairs in carpentry, plumbing, electrical, appliance, painting, masonry, roofing, and HVAC.
• Providing exceptional service to residents.
• Addressing resident maintenance and service requests promptly.
• Identifying and resolving hazardous property conditions.
• Preparing vacant apartments for move-in.
• Responding to emergency calls when on-call.
• Daily cleaning of property, breezeways, common areas, and amenities.
• Implementing cost-saving initiatives and managing budgets effectively.
• Responding to resident requests within 24 hours.
• Maintaining a well-stocked maintenance shop.
• Performing technician and groundskeeper duties as needed.
• Upholding an ownership mentality in work.

What you're motivated by:

• A fast pace. We’ve grown exponentially, and new team members continue to join our Dream Communities family.
• ​A leadership team that trusts each other communicates effectively and is committed to helping team members grow personally and professionally.
• Visionary, intelligent, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
• A culture focused on developing and investing in team members - coaching, training, and supporting each other. We have a mantra of “Leaders made here” at Dream Communities, which is focused on developing and growing leaders.

Our Mission:

At Dream Live Prosper Communities, we are committed to making an impact - whether it's through acquiring and developing real estate, building relationships, or empowering our team members with the tools they need to achieve their dreams. We are proud to have been named on multiple Best Places to Work lists for over six years and have remained on the Inc. 5000 list of fastest-growing companies for ten consecutive years.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, rent discount, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.