Description

Reports To: Front Office Manager/Assistant Front Office Manager/Front Desk Manager

Supervises: N/A

Shift Times: Weekdays and Weekends from 7am to 3pm, 3pm to 11pm, or 11pm to 7:30am

Job Purpose:  We are seeking a highly motivated Bell Person to join our team at Marriott Atlanta Hotel. As a Bell Person, you will be responsible for ensuring that guests have a pleasant and comfortable stay at our hotel.

Job Responsibilities:

•  Escort incoming guests to their rooms and assist with luggage
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Answer guest inquiries and address any concerns they may have.
• Deliver messages and run errands as needed.
• Explain room features such as television and in-room movie system.
• Inspect guest rooms to ensure that it is in order and supplies are adequate. 
• Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
• Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc. 
• Responsible of organizing, replenish Gift Shop snacks and beverages to ensure they are still good condition.
• Raises, lowers, and ensures proper handling of American flag. 
• Maintains courtesy van consisting of washing, cleaning, and fueling.
• Attend and participate in monthly front office meetings.
• Must be flexible with work schedule, including weekends and holidays.

Job Skills: 

• Carry out specific oral or written instructions, frequently following a routine.
• Must be able to stand and walk for extended periods of time.
• Attention to detail and ability to multitask.
• Lift and carry items such as luggage, trays of dishes, and bags of golf clubs.

Requirements

Education: 

• HS Diploma or equivalent

Experience: 

• Prior experience in the hospitality industry is preferred.