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Dental Front Office Coordinator (Fulltime)
$36k-44k (estimate)
Full Time 7 Months Ago
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DR CHANG DENTISTRY is Hiring a Dental Front Office Coordinator (Fulltime) Near Tucson, AZ

We are hiring a Dental Front Office Coordinator (must have 10 years customer service experience and 4 years of administrative experience). We offer competitive pay, PTO, vacation pay, medical, health wellness and 401K match. 4 days a week (32 hours a week, must be able to work the 32 hours a week).
We follow the CDC's healthcare providers' recommendations for vaccinations (Covid vaccines and boosters, annual flu vaccine, and HEP B required)
Background, credit checks, employment, and education verification are required.
The front office coordinator functions to aid the team in coordinating patients for dental services.
Front Office Coordinator Duties and Responsibilities:
  • Greets responds quickly and effectively to the needs of patients. 
  • Collects patients’ copays.
  • Provides follow-up confirmation of appointments for patients who failed to do so electronically.
  • Maintains the flow and paperless environment within the dental office. 
  • Answered phone calls and respond to emails. 
  • Resolve patient issues in accordance with company policies. 
  • Manage patient scheduling and direct patient flow.
  • Understand the treatment plan. 
  • Coordinate with insurance companies to ensure claim completion. 
  • Comply with the budget for supplies order. 
  • Compliant with company policies and procedures. 
  • Ensure records are stored securely and in compliance with privacy regulations. 
  • Maintain professional appearance and functionality of the office. 
  • Create and contribute to a supportive team environment.
  • Offer assistance to clinical staff during downtime and as needed.
  • Responsible for daily completion of insurance verification.
  • Processes patient referrals as needed.
*Full list of duties and responsibilities will be provided during onboarding.
Preferred Skills:
  • Knowledge of dental terminology.
  • Previous dental receptionist experience. 
  • Experience with Softdent.
  • Experience with Dexis imaging software.
Qualifications and Necessary Skills:
  • High School Diploma or GED.
  • Have at least 10 years of customer service experience and 4 years of administrative experience.
  • Must be able to work 32 hours a week
  • Knowledge of HIPAA.
  • Ability to work cooperatively with management, staff, and patients.
  • Ability to prioritize, organize, and complete tasks in a timely and independent manner.
  • Ability to understand and follow written and verbal instructions and accept constructive criticism.
  • Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
  • Ability to communicate and express thoughts and ideas efficiently.
  • Ability to quickly grasp relevant concepts regarding duties and responsibilities.
Interested and serious candidates, please submit your resume on our website: www.drchangdentistry.com under the About Us tab

Job Summary

JOB TYPE

Full Time

SALARY

$36k-44k (estimate)

POST DATE

09/02/2023

EXPIRATION DATE

05/23/2024

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