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Job Summary: The Service Specialist is a highly motivated individual, detail orientated with a focus on providing quality service to DPL member firms. In this role, you are required to effectively collaborate with Sales Consultants and Support Staff to execute the responsibilities of your role.
We are looking for a qualified candidate who can quote and prepare applications for life insurance policies, coordinate underwriting requirements by interacting with advisors, clients, third parties and underwriters. Service Specialist will need to be detailed oriented to successfully perform quality reviews for our New Business. You will be assisting advisors with pre and post service requests utilizing professional customer service and communication skills. This role requires daily correspondence with clients and advisors both by phone and email. This role would need someone who is proactive, and will review new business policies and follow-through on commitments to meet the DPL Standard of Service.
Qualifications:
Physical Demands and Working Conditions:
While performing the duties of this Job, the employee will be required to sit or utilize standing desk while working on computer for long periods of time. The employee may occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is representative of what an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full Time
$48k-62k (estimate)
04/27/2023
03/06/2029
dlfp.com
Raleigh, NC
<25
If you are interested in becoming a Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Specialist job description and responsibilities
Process complaints and issues related to products or services
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Frequently provide advice and trechnical assistance
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Resolves problems and communicates solutions
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Develops and maintains a deep understanding of the organization
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communication to provide outstanding customers service to new and repeat clients.
01/16/2022: Norwich, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Specialist jobs
Understand the principles and benefits of being able to think about the future when taking action or making service related decisions.
02/26/2022: Fort Lauderdale, FL
Ability to use positive language.
12/29/2021: Santa Maria, CA
knowledge of problem solving for the customer feedback.
02/19/2022: Colorado Springs, CO
Product knowledge and willingness to learn
01/20/2022: Spartanburg, SC
Join a professional association related to customer service professional.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Service Specialist.