3 Call Center Supervisor Jobs in Doylestown, PA
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Doylestown Hospital is Hiring a Call Center Supervisor Near Doylestown, PA
Job Title:
Call Center Supervisor - Doylestown Cardiology - Full-Time - DaysReq:
2023-1055Location:
Off SiteDepartment:
Doylestown CardiologySchedule:
Job Description:
- PURPOSE OF JOB: Responsible for answering calls that come through the call center, answering all concerns and questions, routing the calls appropriately to the right person, department or voicemail box, and scheduling all appointment requests for office visits. Responsible for supervising as the onsite lead for fielding all questions, concerns, and training for the call center staff. Responsible for fielding or training on initial triage questions from call center staff.
- ESSENTIAL FUNCTIONS:
Job Qualifications:
- Education: High School Diploma or equivalent, Medical Assistant program graduate, or Licensed Practical Nurse
- Experience: Medical office experience required, Call Center experience preferred, clinical experience a plus.
- Other Skills: Basic computer knowledge, excellent communication, organization and interpersonal skills, scheduling flexibility
Job Summary
Full Time
$46k-61k (estimate)
10/28/2023
04/23/2024
doylestownhospital.com
Doylestown, PA
<25
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The job skills required for Call Center Supervisor include Call Center, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
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A Call Center Team Leader manages a team of call center employees at many levels.
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A Call Center Manager leads a staff of call center support agents.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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Step 3: View the best colleges and universities for Call Center Supervisor.
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