Description

Essential Job Functions:

• Demonstrates competency and professional responsibility in the RN role as defined job description.
• Triage’s patient calls and notes.
• Maintains knowledge of scheduling patients and workflows
• Reviews daily schedules for appointment appropriateness and suggests changes, if applicable.
• Maintains knowledge of IMMPACT policies and procedures.
• Participates with any department quality indicators.
• Performs chart review functions as requested.
• Performs EOC rounding as requested.
• Assists Manager to identify workflow issues and help create/implement solutions.
• Participates in orientation of new staff.
• Assures that care is patient-centered, and that patient and family members are informed as needed
• Provides guidance to patients on available services and self-management.
• Provides patients with health education and supportive services within and outside of the physician practice, including the facilitation of referrals. This includes but is not limited to insulin use and education, asthma/COPD medications/Inhaler use/Home peak flow measurement.
• INR / Coumadin Management
• Follow up on care and ensure that patients are receiving appropriate follow up and care.
• Assists with Medicare provider incentive programs in collecting and submitting data.
• Provides administrative support to program development as needed to implement chronic care programs, such as obtaining data, patient and provider feedback.
• Assists patients with scheduling for health education and chronic care services.
• Management of patients identified as high risk.
• Assists with training and competency evaluation of staff.
• Maintains positive working relationships to enhance departmental cohesion.
• Ability to room patients
• Ability to perform reception duties
• Ability to perform phlebotomy.
• Demonstrates problem-solving skills.
• Follows through on problems that may hinder the delivery of patient care.
• Collaborates effectively with people at all levels.
• Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification.
• Demonstrate a clear understanding of, and commitment to, the hospital's mission, vision, and values as well as the service excellence standards while completing all tasks and responsibilities.
• Provides coverage for other DECH physician offices when necessary.
• Seeks out needed information by staying informed and involved by attending meetings, reading memos, policies, meeting minutes, newsletters, email, and other appropriate information in a timely manner.
• Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
• Performs duties in a safe manner, in compliance with all safety policies and procedures.
• Complies with the DECH Code of Conduct.
• Other duties, as assigned, that are relevant to the position and department.

Requirements

Minimum Requirements:

• RN, State of Maine License
• Proficient in computer technology, electronic medical record, telephone communication, Microsoft Office (Word, Excel, and Outlook)
• At least 5 years’ experience as a RN and experience in physician practice setting preferred
• Supervisory experience preferred
• Current BLS