Job Summary

The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent required unless currently enrolled.
• Minimum of one year previous experience as a server or server assistant in an upscale restaurant hotel/resort or private club environment preferred.
• Certification of previous training in liquor wine and food service including Alcohol Awareness Certification preferred.
• Must be able to work in an outdoor environment in all weather conditions.
• Must have professional appearance.
• Must be able to effectively multitask in an extremely fast paced environment.
• Must be able to comply with standards of responsible alcohol service.
• Must be physically able to safely lift and carry trays kegs and cases weighing up to 50lbs several times during the course of a shift.
• Must be physically able to climb lift reach bend and stoop.
• Must be able to work in a standing position and walk for long periods of time.
• Must be able to effectively and professionally communicate with guest co-workers and management.
• Candidates in this role will be able to read write speak and understand English and meet the minimum age requirement of jurisdiction.

JOB RESPONSIBILITIES:

• Assist the servers with presenting menus answering questions and making suggestions regarding food and beverage service.
• Prepare baskets with required condiments and sides prior to serving.
• Confirm that all orders from the kitchen are accurate have all required condiments and are presentable then serve to the member/guest.
• Always address the member/guest by name.
• Anticipate the members/guests needs.
• Observe member/guest to respond to any additional requests and to determine when service has been completed.
• Responsible for monitoring supplies maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times.
• Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
• Responsible for collecting/maintaining baskets throughout the course of the shift.
• Maintain a “full hands out full hands in” perspective.
• Monitor kitchen times and relay times to servers/management.
• Maintain complete knowledge of menu alcoholic beverages specials and 86’d items.
• Complete daily/weekly checklists of duties and monitor supplies.
• Performs other related duties as assigned by manager.
• Other duties may be assigned as business demands.

Property Details

Our DoubleTree by Hilton at the Entrance to Universal Orlando, offers modern guest rooms and comforting amenities. Guests can enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service they will experience.

Just steps from Universal Orlando Resort, our hotel is within walking distance of Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay Water Theme Park and Universal CityWalk. We are also a short distance from all of Orlando's popular attractions, like The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando, Walt Disney® World Resorts, Camping World Stadium, Amway Center, home of the Orlando Magic, and Exploria Stadium, home of the Orlando City and Orlando Pride soccer teams.

Our full-service hotel features several dining options on property, including a full-service Starbucks® and our Sunshine Café, offering a full breakfast buffet and made to order omelets. From tasty burgers to pizza made with fresh dough, Pizza, Burgers and More satisfies our guest’s all-day cravings. And in the evening, they can enjoy a delicious dinner and drinks at our American Grill and Bar, serving American cuisine.

We also offer a 24-hour fitness center, a junior Olympic sized pool, kids splash area, and an oversized whirlpool tub. Our property can host large meetings with 63,000 sq. ft. of flexible meeting space, including 19,624 sq. ft. of exhibit space.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan