3 Service Dispatcher Jobs in Oklahoma, OK
Dormakaba Group is Hiring a Service Dispatcher Near Oklahoma, OK
POSITION OVERVIEW
dormakaba is seeking a Service Dispatcher based in Oklahoma City, OK. The Service Dispatcher is responsible for dispatching automatic door service orders within an assigned area, and ensuring associated administrative tasks are completed.
HIRING SALARY RANGE: Base Salary $19/hr - $22/hr plus mandatory overtime as needed (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This position includes a competitive benefits package. Please visit our career site for more information on benefits.
WHAT YOU WILL DO
- Field and route incoming calls.
- Enter service orders into the service tracking system.
- Communicate with Service Technicians and customers to ensure orders are dispatched and completed in an efficient manner.
- Complete administrative functions related to service orders and customer account setup and maintenance.
WHAT WE REQUIRE
- 2 years’ experience in a dispatching or customer service role.
- Strong customer service skills including clear verbal and written communication and a professional demeanor.
- Strong technical and scheduling acumen.
- Ability to coordinate, track, and follow up with multiple service calls.
WHAT WE PREFER
- Experience with Microsoft 365 software including Excel, Outlook, and Word.
- Experience with Southware ERP software.
WHAT WE OFFER
- Taking Care of our employees on day one with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
- Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
- Vacation and Personal Time Off
- We support your growing family; we provide Parental Leave for Moms and Dads!
- Wisely plan for your future with our 401k Matching plan beginning on Day One.
- Supporting your career development with our Tuition Reimbursement Program.
- Robust culture supporting internal advancement with our Learn and Grow Program.
- Employee Assistance Programs
- Voluntary Legal Insurance
- Unlimited Referral Reward Bonuses
- Corporate Discounts for shopping, travel and more!
WHY JOIN DORMAKABA?
We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Work Location: In person
Job Summary
Full Time
Hardware & Office Equipment
$37k-48k (estimate)
04/23/2024
08/20/2024
dormakaba.com
SOUTH CHESTERFIELD, VA
3,000 - 7,500
2005
TIM PHILLIPS
$10M - $50M
Hardware & Office Equipment
Related Companies
About Dormakaba Group
dormakaba makes access in life smart and secure. As one of the top three companies in the industry, dormakaba offers a wide range of high-quality products, solutions, and services for secure access to buildings and rooms from a single source. With strong brands such as Dorma, Kaba, and Best in our portfolio, we together with our numerous cooperation partners are represented in over 130 countries worldwide. With almost 160 years of experience, we are a trusted partner throughout every phase of the building project from the initial consultation to the maintenance. Our employees are driven by ou...r mission to develop innovative products and services that make life easier, creating both security and comfort. dormakaba is listed at the SIX Swiss exchange (DOKA), is headquartered in Rmlang (Zurich/Switzerland) and generates a turnover of about CHF 2.5 billion with around 15,000 employees.
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The job skills required for Service Dispatcher include Customer Service, Scheduling, Futures, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
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Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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