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JOB SUMMARY
The Community Support Coordinator is a full-time position. The Community Support Coordinator is responsible for developing and executing programs to connect animals with their loved ones, communicate with the public and other departments at the shelter, and provide support. Excellent communication and empathy skills will be
required in order to thrive in the position. The duties for the Community Support Coordinator include but are not limited to the list below:
ESSENTIAL FUNCTIONS AND DUTIES
Handle both dogs and cats
Effective use of different technologies- texting apps, Shelterluv, google calendars
FANTASTIC customer service skills
De-escalate any customer situations that could be disruptive
Research and comb through missing pet pages to reunite animals with their families
they will call microchip companies to reunite animals
Act as primary point of contact for the Self Supported Rehoming Program- goal of the program is
to decrease relinquishment of animals to the shelter for medical or behavioral needs by
providing other resources to keep pets with their families
Ensure messaging is consistent regarding the program and its services
Liaise with the medical team, behavior team and adoption team about case and possible
treatment pathways
Ensure all waivers and consent forms are signed, and all records are accurate and maintained
Maintain inventory and supplies for the program
Ensure data collection and tracking to measure program outcomes.
Provide empathy, compassion and emotional support to clients as needed in a variety of
situations, including pet loss, housing insecurity and evictions, family crisis and
trauma.
Provide regular check-ins and follow-up support in an effort to maintain relationships with
clients
Maintain inventory and supplies for the program
Ensure data collection and tracking to measure program outcomes
Assisting with clinic needs- entering medical exams, helping process animals when needed
WORK ENVIRONMENT
The Community Support Coordinator will work both indoors and outdoors. Must be able to work at a computer for extended periods of time. Must be able to stand, walk, and move for extended periods of time. Must be able to have reliable transportation to conduct all work at the shelter in Summerville. This role requires flexibility and the ability to stand, lift, kneel, crouch, and bend.
QUALIFICATIONS
Excellent communication skills
Detail and goal oriented
Professional, responsible, and innovative
Take initiative and able to work in a fast-paced environment
Ability to problem solve and make decisions
Dependable and organized
Flexible and cooperative
The Community Support Coordinator will report to the Community Support Manager.
Include either a cover letter or a message with why you would like this position to be considered.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$56k-72k (estimate)
08/25/2023
06/03/2024
dorchesterpaws.org
Summerville, SC
The job skills required for Community Support Coordinator include Customer Service, Initiative, Planning, Transportation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Support Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Support Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Support Coordinator positions, which can be used as a reference in future career path planning. As a Community Support Coordinator, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Support Coordinator. You can explore the career advancement for a Community Support Coordinator below and select your interested title to get hiring information.