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Guest Relations Curator
Dorchester Collection Los Angeles, CA
$35k-45k (estimate)
Full Time | Business Services 9 Months Ago
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Dorchester Collection is Hiring a Guest Relations Curator Near Los Angeles, CA

Position Overview

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2023-4452

Your future, our legacy

Hotel

Hotel Bel-Air

Division & Department

Rooms - Creative Expert

Job Title

Guest Relations Curator

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Curator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Guest Relations Curator at Hotel Bel-Air, here are just some of the great benefits you will receive:

  • Medical/Dental/Vison Benefits
  • Pension/401k Plan
  • Sick Time
  • Vacation Time
  • Free Meals on Duty
  • Uniform provided with complimentary laundry included
  • Exclusive Access to a discount platform featuring 1000s of retailers
  • Hotel Benefits
    • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!
    • 50% off at restaurants within all of our Dorchester Collection hotels

Your compensation for Guest Relations Curator will be $25.20

What you'll do

You’ll love what you do and take pride in delighting our guests:

  • You will be responsible for recognizing and executing memorable events for all of our hotel guests. This will additionally include owning our gift inventory to help curate experiences and lasting memories that can be shared amongst the hotel and brand to ensure our guests receive nothing but the best experience.
  • You’ll also be entrusted with crafting and executing experiences and capturing special moments for our guests, this position is very imaginative and resourceful and is a critical role to the Guest Relations Team.
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Relations Curator you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Sometimes our guests have special requests involving tailor made experiences and events, special amenity requests and even special occasions that they want to remember forever. Most of these requests are fulfilled by our Guest Relations Curator.
  • Support the creative planners to turn clues into special moments by proactively seek to understand our guest and create customized solutions.
  • Unconventionally creative, collaborative and business savvy. They are organized and productive, resourceful, influential curious and connected. They appreciate the finer things in life. They are cultured and informed. Think outside the box.
  • Desired knowledge of the purchasing processes. Excellent system competence and ability to consult multiple technologies to gather clues.
  • While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
  • Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

The items shared are the essence of a day in the life of a Guest Relations Curator, but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.
  • You have a talent for building relationships, communication, multitasking and being detail oriented
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.

Position location

Job Location

USA

Location

701 Stone Canyon Road 90077 Los Angeles

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-45k (estimate)

POST DATE

08/16/2023

EXPIRATION DATE

06/02/2024

WEBSITE

dorchestercollection.com

HEADQUARTERS

LONDON

SIZE

1,000 - 3,000

FOUNDED

2007

CEO

MOHD AMIN LIEW ABDULLAH

REVENUE

$200M - $500M

INDUSTRY

Business Services

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