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Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Taskmaster Guest Relations Coordinator you start a unique opportunity to become celebrated as the very best in your field.
You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Taskmaster Guest Relations Coordinator at The Beverly Hills Hotel, here are just some of the great benefits you will receive :
As a Taskmaster Guest Relations Coordinator at The Beverly Hills Hotel, your compensation will be $27.00 per hour.
What you'll do
You’ll love what you do and take pride in delighting our guests :
A day in the life of our Taskmaster - Guest Relations Coordinators it demands high levels of energy in order to keep up. They need consistency even though the days are never alike;
and creativity to tackle daily adventures. Listing all of the tasks that our Taskmaster Guest Relations Coordinators accomplish would be lengthy but the list below is essential to know.
Our Taskmaster - Guest Relations Coordinators are responsible for ensuring guest requests, room allocation, recognition delivery, and additional administration are executed timely, seamlessly and accurately.
They manage service requests business rules in NEXUS to ensure seamless delivery of all requests during their day. This will include collating individual guest service requests and turning them into operational tasks, proactively reviewing departure guest PROmisses and ensuring proper billing adjustments prior to check out in an effort to guarantee our guests receive nothing but the best experience.
Sometimes our guests have special requests involving taking incoming guest requests (calls, texts, faxes) and even special occasions.
Most of these requests are fulfilled by our Curators.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up.
Our Taskmaster - Guest Relations Coordinators are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Taskmaster - Guest Relations Coordinators must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However, to ensure consistency, our Taskmaster - Guest Relations Coordinators are provided with specifics on how we care for their department and our hotel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light work standing and walking frequently for up to entire work shift. Exerting up to 10 pounds of force occasionally, up to 20 or more pounds occasionally, exerting a negligible amount of force frequently, including constantly to reach, lift, carry, push, pull, grasp, manipulate or otherwise move objects i.
e. pieces of paper, files and binders. Frequent use of computer keyboard (fingering) and computer mouse, near and far acuity (vision), hearing, talking.
occasional frequency of bending, squatting, twisting and turning. As a seasonal property, long hours during peak periods sometimes required.
What you'll bring
Last updated : 2024-05-22
Full Time
Business Services
$39k-49k (estimate)
05/24/2024
08/21/2024
dorchestercollection.com
LONDON
1,000 - 3,000
2007
MOHD AMIN LIEW ABDULLAH
$200M - $500M
Business Services
The following is the career advancement route for Guest coordinator positions, which can be used as a reference in future career path planning. As a Guest coordinator, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest coordinator. You can explore the career advancement for a Guest coordinator below and select your interested title to get hiring information.