Come join the Townplace Suites Indianapolis/Keystone staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! We are currently hiring for a Front Desk Agent to join our team. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in.

We offer a referral bonus program for all levels.

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time – Upon hire
• Paid Time Off for Full Time/Part Time – 6 Months of Service
• Nationwide Employee Stay Discounts for Hotel Brand

Qualifications:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
• Ability to understand and follow directions
• Excellent customer service skills
• Hotel experience is preferred, not required.

Responsibilities:

• Responsible for greeting customers immediately with a friendly and sincere welcome.
• Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
• Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures
• Creating guest reservation, completing guest registration, applying charges and payment to guest folios.

Visit company website: www.dorahg.com