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Customer Service Professional
Door Systems Inc Framingham, MA
$41k-52k (estimate)
Full Time | Specialty Trade in Construction 2 Weeks Ago
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Door Systems Inc is Hiring a Customer Service Professional Near Framingham, MA

We are a leading dealer and distributor of overhead garage doors. The *Customer Service Professional * position is open in our Framingham location. We seek a professional, reliable, outgoing individual with great communication, service and organizational skills. Opportunity for advancement.

Responsibilities include but are not limited to:

  • Scheduling sales and service calls
  • Answering incoming calls
  • Customer service
  • Office projects
  • Showroom assistance
  • Support Sales Representatives

Qualifications:*

  • Great communication and phone skills
  • Computer skills and ability to learn our computer program
  • Ability to multi-task
  • Organized
  • Professional and dependable
  • Must be able to work in a sales and service office environment with others
  • Outlook, Excel, Microsoft Word Experience preferred

The *Customer Service Professional* positon is a full-time, hourly position with a comprehensive benefits package, opportunities for advancement and paid time off. Benefits include medical, dental, vision, short & long-term disability, life insurance, and a 401(k) with company match.

Please reply via email with a copy of your resume.

We are an equal opportunity employer.

  • Principals only. Recruiters, please don't contact this job poster.
  • Do NOT contact us with unsolicited services or offers

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Office: 1 year (Required)
  • Customer Service: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$41k-52k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/04/2024

WEBSITE

doorsys.com

HEADQUARTERS

EVERETT, MA

SIZE

25 - 50

FOUNDED

1951

TYPE

Private

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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The job skills required for Customer Service Professional include Customer Service, Scheduling, Microsoft Office, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Professional. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Professional job description and responsibilities

They help customers compare products and services and advise clients about which options meet their needs.

02/12/2022: Asheville, NC

They might also discuss how to use available services or demonstrate the right way to operate a product.

02/14/2022: Canton, OH

Customer service representatives may also offer additional sales and products, or sell products or services directly.

04/02/2022: Florence, AL

They may also handle product returns, cancel services, start services or process refunds.

04/05/2022: Battle Creek, MI

Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.

05/02/2022: Frankfort, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Professional jobs

Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/18/2022: Springfield, OH

When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.

03/22/2022: Elkhart, IN

They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.

04/29/2022: Winston Salem, NC

Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.

03/28/2022: Topeka, KS

Responding to questions with positive language can greatly affect how the customer hears the response.

04/27/2022: Reno, NV

Step 3: View the best colleges and universities for Customer Service Professional.

Butler University
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