Hamstra Heating and Cooling has been serving Tucson and the surrounding area for 40 years. We are looking for team members who align with our values and are interested in pursuing a career path with a progressive company

Pay Scale: Depending On Experience

What we offer:

• 401K with a 4% company match after the first year with immediate vesting
• Access to financial advisors to help make sure you are set for your future!
• HSA option paid by employer - free to the employee
• Free access to employer-paid Nice Healthcare, including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, and imaging. Also includes access to 550 free prescription medications!
• Additional medical insurance options with employer contribution
• Dental insurance with employer contribution
• Long-term disability - Employer Paid
• Short-term disability - Voluntary
• Life insurance, employer paid - $25,000 policy, with voluntary employee option for additional coverage
• PTO Hours with increased PTO hours based on tenure
• Paid Holidays
• Immediate access to onsite company Fitness Center

Work Hours: 8:00 am to 5:00 pm (Winter), Staggered Shift (Summer), Alternating on-call schedule to cover 24/7 emergency service, some weekends and evenings

Primary Job Function:
The Service Technician performs diagnostic and troubleshooting on residential and light commercial heating and air conditioning systems. Present repair and replacement options to the client. Perform preventative maintenance and repairs according to company standards, providing the client with a high-quality experience. The candidate will always provide an unmatched client experience and appropriately support and represent Hamstra's Mission and Values.

Required Qualifications:

• Required NATE Certifications: Core, plus 1 Specialty
• EPA Certification: Type II or Universal
• Demonstrate the willingness to invest time in service training seminars and classes
• Have all required tools from the provided list
• Demonstrate ability to communicate with clients regarding diagnosing symptoms, explaining options for repair or replacement
• Ability to follow and adhere to the company safety program
• Demonstrate the willingness to accept increased responsibility in a leadership role
• Ability to work under extreme heat conditions

Essential Functions of the Position:

• Self-driven and motivated to complete tasks within the designated time frame, while achieving an acceptable level of quality of workmanship
• Attend all department meetings and training sessions
• Maintain adequate vehicle parts stock levels
• Actively support and promote the Hamstra mission and values
• Adhere to policies regarding operating a company vehicle, inspections, maintenance, etc.
• Develop knowledge in electrical & refrigeration principles; testing devices; read & interpret wiring diagrams & blueprints; building codes; and air balancing principles and techniques
• Purchase minimum required tools
• Inform the client of replacement options following company guidelines
• Inform and educate clients on additional products and services offered through Hamstra
• Complete service repairs and preventative maintenance on a wide variety of residential and light commercial equipment without supervision
• Develop communication skills when interacting with clients regarding new/renewal maintenance agreement program information
• Collection of fees for services
• Complete all service-related documents properly
• Maintain professional appearance and attitude at all times