6 customer service rep 05301 2181 w sunset Jobs in springdale, ar

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CUSTOMER SERVICE REP- SERVICE ADVISOR

RML Auto

Springdale, AR | Full Time

$35k-46k (estimate)

3 Days Ago

Customer Service Rep

QDI Stone

Springdale, AR | Full Time

$48k-62k (estimate)

3 Months Ago

Customer Service Rep

QDI Stone

Springdale, AR | Full Time

$42k-54k (estimate)

2 Months Ago

CUSTOMER SERVICE REP- SERVICE ADVISOR

RML Automotive Group

Springdale, AR | Full Time

$29k-37k (estimate)

3 Months Ago

Customer Service Rep(05317) - 2368 E Robinson

Domino's

Springdale, AR | Full Time

$29k-37k (estimate)

3 Months Ago

Customer Service Rep(09612) - 992 E Henri de Tonti Blvd

Domino's

Springdale, AR | Full Time

$29k-36k (estimate)

3 Months Ago

CUSTOMER SERVICE REP- SERVICE ADVISOR

RML Auto Springdale, AR

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$35k-46k (estimate)

Full Time 3 Days Ago

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RML Auto is Hiring a CUSTOMER SERVICE REP- SERVICE ADVISOR Near Springdale, AR

Position Summary
The Service Advisor sells and schedules needed service work in the service
department.
Essential Duties include the following. Other duties may be assigned.

Schedules service appointments. Obtains customer
and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner
and obtains vehicle information.
Writes up customer's vehicle problems
accurately and clearly on repair order.

Test drives the vehicle with customer as needed to confirm the problem or
refers to test technician.
Refers to service history, inspects vehicle,
and recommends additional needed service.
Advises customers on the care of their cars
and the value of maintaining their vehicles in accordance with manufacturers'
specifications.
Provides a complete and accurate written cost
estimate for labor and parts.
Establishes "promised time." Checks
with dispatcher, if necessary.
Obtains customer's signature on repair order;
provides customer with a copy.
Establishes customer's method of payment.
Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the
day. Contacts customers regarding any changes in the estimate or promised time,
explains cost and time requirements in detail, and gets proper authorization
before any additional repairs are performed.
Implements and maintains a service marketing
program.
Reviews repair orders to ensure that work is
completed and additional work and authorization is noted. Closes repair order
as appropriate.
Implements a quality control process to
eliminate comebacks.
Maintains high customer satisfaction
standards.
Handles telephone inquiries regarding
appointments and work in process.