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Fields calls and inquiries from the customer with concerns and questions. Facilitates resolution to the customer's problems. Maintains customer information in computer system. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Required Skills
Required Experience
Full Time
$49k-63k (estimate)
05/31/2024
06/16/2024
The following is the career advancement route for Customer Service Rep I positions, which can be used as a reference in future career path planning. As a Customer Service Rep I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep I. You can explore the career advancement for a Customer Service Rep I below and select your interested title to get hiring information.