Job Summary:
We are seeking a dynamic Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.

Responsibilities:
· Welcome customers and identify their preferences by asking pointed questions

· Coordinate the daily flow of customer scheduling, servicing, and check out. Multi-tasking is key.

· Bring clients back to Salt Room and Infrared Sauna for sessions.

· Cleaning Salt Room & Infrared Sauna.

· Assisting with laundry.

· Effectively communicate, in English, both verbally and in writing.

· Excellent knowledge of the industry and trends impacting the salon.

· Excellent personal/social skills when dealing with vendors, customers, coworkers, Managers and Owner. This includes not discussing any internal business or personal issues in front of customers.

· Flexible. Able to adapt to sudden changes throughout the day.

· Freely and openly take direction from Managers, Owner and Stylists.

· Handle cash and other tenders of payment.

· Learn and effectively use salon’s computer system including updates.

· Perform light administrative duties accurately and in a timely manner.

· Quick decision maker.

· Respond to common inquiries or complaints from customers, staff, or vendors.

· Run a front desk area in an efficient manner and never leaving the area unattended.

· Sell - in person and over the phone. This includes up-selling.

· Team player, supportive of co-workers, Managers and Owner’s needs.

· Understand and apply verbal instructions in a fast-paced atmosphere.

Requirements:
- Excellent phone etiquette and communication skills
- Proficiency in English
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize workload effectively
- Previous experience in retail sales or customer service is preferred

This Receptionist position offers a great opportunity to work in a fast-paced environment, interact with diverse individuals, and contribute to the smooth operation of our office. Join us and be part of a team that values professionalism, customer service, and teamwork.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person