Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Security Risk Manager is responsible for conducting security risk assessments, monitoring mitigation activities, and reporting while contributing to critical initiatives to enhance, scale, and mature the Security Risk & Issue Management program for Docusign. This hands-on individual contributor position will mature relationships with internal and external partners globally to represent the team and report security risks including risk mitigation strategies. The successful candidate will have proven ability to drive consensus and direction to multiple cross-functional collaborators while consistently completing quality deliverables, tracking risks and issues, and proactively communicating progress.

This position is an individual contributor role reporting to the Director of Risk Management.

Responsibility

• Identify, assess, monitor, and report risks with minimal supervision
• Triage risks to accurately assess and capture them within the GRC tool
• Conduct security risk assessments, reassessments, and mature processes to effectively manage and mitigate cybersecurity risk at scale
• Conduct targeted risk assessments based on Docusign framework as well as industry requirements
• Lead cross functional meetings with stakeholders with minimal manager supervision
• Support and enhance the risk and issues reporting metrics
• Integrate Risk and Issue program across the Docusign processes and effectively measure effectiveness of the integrations
• Support documentation, review, and enhancement of the risk management standard, methodologies, policy or operating procedures
• Evaluate mitigation and remediation efforts including the design and effectiveness of operational controls, based on industry best practice models in accordance with risk and compliance requirements
• Manage and enhance the risk reporting metrics
• Engage with the stakeholders to identify risks, understand their needs and challenges to proactively find ways that your program can support
• Develop and maintain strong relationships based on trust and transparency with primary business partners and third party contacts
• Provide subject matter expertise on issues tracked by issue management

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5 years of relevant experience in information security risk management, or a related domain
• 4 years of relevant experience working in cybersecurity risk management
• Experience with risk management frameworks (e.g., RMF, ISO27005, NIST 800-37, NIST 800-30 etc)
• Experience with and understanding of cyber threats and vulnerabilities
• Experience with relevant control frameworks (e.g., SSAE16, ISO27001, NIST, PCI, SIG, CSA, HIPAA, HITRUST, FedRamp)
• Strong experience with a GRC Risk management tool, preferably ServiceNow
• One or more of these certifications: CISSP, CRISC, CISM, CTPRP, CISA, CIPT, CompTIA Security , AWS/Azure Security
• Experience with technical security controls and how these apply to different functions throughout the business

Preferred

• Self-starter with excellent communication, collaborative, and presentation skills
• Independently driven, resourceful, and able to deliver results with minimal oversight
• Strong sense of ownership and drive
• Strong business sense with the ability to engage with technical teams to present assessment results, risks and to participate in discussions about acceptable and compensating controls
• Experience working hands-on with cross-functional teams in assessing processes, risks and controls

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

Illinois and Colorado: $103,100 - $141,725 base salary

Washington and New York (including NYC metro area): $103,100 - $149,500 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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