**About Us:**

Doctor's Choice Medical Rental and Supplies is a leading provider of durable medical equipment, dedicated to improving the quality of life for our patients. We specialize in offering high-quality products and exceptional customer service to meet the unique needs of individuals requiring medical equipment.

**Job Overview:**

We are seeking a highly organized and bilingual receptionist to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent multitasking abilities, and have the confidence to interact with patients both in person and over the phone. The receptionist will play a crucial role in ensuring smooth operations by handling various administrative tasks, including new patient processing, prescription renewals, and authorization renewals for specific products.

**Key Responsibilities:**

1. **Bilingual Communication:**

- Communicate effectively in both English and Spanish with patients, colleagues, and external parties.

- Translate documents and messages as needed.

2. **Patient Interaction:**

- Greet patients warmly and provide them with necessary assistance.

- Answer phone calls, schedule appointments, and respond to inquiries in a professional manner.

- Assist patients with inquiries related to products, services, and insurance coverage.

3. **Administrative Tasks:**

- Process new patient registrations accurately and efficiently.

- Renew prescriptions and load them into the patient profile system.

- Handle authorization renewals for specific medical equipment products.

4. **Documentation and Record-Keeping:**

- Maintain accurate patient records and ensure confidentiality of sensitive information.

- Document all interactions and transactions in the appropriate databases or software.

5. **Collaboration:**

- Collaborate with other team members to ensure seamless patient care and efficient workflow.

- Communicate any issues or concerns to the appropriate personnel for resolution.

6. **Quality Assurance:**

- Ensure compliance with all relevant regulations, policies, and procedures.

- Participate in quality improvement initiatives as required.

**Qualifications:**

- High school diploma or equivalent; associate degree preferred.

- Fluency in both English and Spanish is required.

- Previous experience in a medical office or healthcare setting is preferred.

- Strong communication and interpersonal skills.

- Excellent multitasking abilities and attention to detail.

- Proficiency in Microsoft Office Suite and other relevant software.

- Ability to maintain composure in a fast-paced environment.

- Knowledge of medical terminology and insurance processes is a plus.

**Benefits:**

- Competitive salary

- Paid time off

- Opportunities for professional development and growth

**How to Apply:**

Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience to ramon@dcmrs.com

Doctor's Choice Medical Rental and Supplies is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Miami, FL 33155 (Required)

Work Location: In person