Overview

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Talent Acquisition Administrator (Bilingual Spanish) to join our Everett, MA team supporting the Boston Logan International Airport.

Key Responsibilities:as Talent Acquisition Administrator (Bilingual Spanish) at dnata catering in Everett, MA The role will involve 50% recruiting/talent acquisition, 25% project work (Employee Training), and 25% assisting with HR responsibilities when needed. The responsibilities include assisting and administering recruiting strategies, collaborating with department managers, attracting candidates, conducting interviews, assessing applicants' skills and experience, provide Unit General Manager with administrative tasks as needed. The ideal candidate should have excellent communication and organizational skills, the ability to work well independently in a high volume fast paced environment and within a team, maintain confidentiality and trust, and be highly adept with electronic file-keeping.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Accepting applications until: 4.20.2024

You Will

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Responsible for overseeing the hiring needs of the unit and ensuring all positions are hired within the targeted KPI metric.
• Works closely with the corporate recruitment department to development and administration of human resource recruiting programs, procedures, plans, and guidelines to help align staffing with the strategic goals of the organization.
• Responsible for the full-cycle recruitment process for the unit.
• Responsible for delivering onboarding and meeting all pre- and post-employment requirements such as employment paperwork, employee badges, uniform, process E-Verify.
• Recruit direct line hospitality positions within a manufacturing setting and having strategic, consultative conversations with hourly and mid to senior level candidates.
• Attracting suitable candidates through the iCIMS databases, online employment Job broads, social media, etc.
• Ensure hiring managers are completing the 30-60-90 probationary review forms for all new hires.
• Responsible for annual trainings and/or as needed, i.e., training documents, matrix etc.
• Collaborating with department managers to compile a consistent list of talent requirements.
• Assessing applicants' knowledge, skills, and experience to best suit open positions.
• Assisting the HR department when needed.
• Assisting the unit General Manager with administrative tasks when needed.
• Participates in administrative staff meetings and attends other meetings and seminars.

External Relationships 

• Coordinating with hiring managers, unit HR team members. 

Communication and Process 

• Excellent communication skills, including sourcing, identifying, and engaging with potential candidates across various channels, such as job boards, social media platforms, and professional networks.

NONESSENTIAL FUNCTIONS: 

• Other duties as assigned.

This salary range and is influenced by the level of experience. When calculating the base pay, we take into account various factors such as location, qualifications, training, and experience as part of the overall compensation package. 

You Have

EDUCATION: Associate degree in human resources plus 2 years of progressive recruiting experience where sourcing is required, with at least two years within hospitality or manufacturing.

KNOWLEDGE, ABILITIES, AND SKILLS

• Excellent communication and organizational skills.
• Ability to meet deadlines with a high sense of responsibility and urgency.
• Ability to work well independently and within a highly collaborative team environment.
• High sense of confidentiality and trust.
• Ability to maintain a positive, pleasant can-do attitude with partners and team members always.
• Excellent interpersonal skills organized and detail oriented.
• Must be highly adept with electronic file-keeping.

QUALIFICATIONS:

• A minimum of 2 years’ experience in recruitment and sourcing candidates.
• Complete TTT Training within the first 60 days of employment and Master training within first 3 months.
• Proficient in recruiting technology (internet crawlers, Boolean searches).
• Proficiency with Microsoft Outlook, Excel and internet required.
• Excellent communication skills (written, verbal, email) also required.
• Ability to work in fast-paced environment.
• Demonstrated strong time management, organization, and prioritization skills.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Some travel required (up to 25%).
• Bilingual Spanish.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.

dnata’s Competencies Required to be Successful in the Job:

There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects:

Delivering:

Does what they say they will. And they balance the needs of our customers' needs with our business's needs.

Drive

Always gets the job done. And still put the needs of our business first.

Open to opportunity:

Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture.

Business thinking:

Understand our business. Uses this understanding in their day-to-day work and plans for the future.

Collaborate:

Look for solutions that work for themselves, their team, and the whole organization.

Engaging others:

Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way.

Provide direction:

Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project.

Developing talent:

Self-aware. Always learning. Always developing. And always helping others to develop, too.

Demonstrated Values to be Successful in the Position:

Employees at dnata are expected to live our Values of Safety and Security, performance-driven, Service Excellence, Delighting Customers, Imagination, and respect. To demonstrate these Values, we expect to observe the following from everyone:

• We put safety and security first in all our actions.
• We will set challenging goals and meet them.
• We deliver to a consistently high quality.
• We take ownership and responsibility of a situation until it is resolved.
• We are not afraid of failure and learn through our mistakes.
• We respect each other regardless of background.

Diversity Matters

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.