Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof:

• 2024 Great Places to Work Certified
• Employee stock ownership program eligibility begins day one of employment. ESOP contribution is targeted at 6% of your annual compensation.
• Company paid Paternity & Maternity Leave.
• Generous PTO package plus 2 paid floating holidays and 1 day of paid volunteer time off.
• Multiple benefit plans, eligible day one of employment.
• "Live and work like a DMA Employee-Owner”: We focus on work/life balance, mental health, and the overall wellness of our employees.

Position Summary

Provide business license compliance support to clients, team members, and leadership. Responsible for business license registrations and renewals; including data requests, funding requests, bank reconciliations, client billing, reports, new location research, and special projects.

Essential Duties and Responsibilities

• Manage business license renewals and reporting for assigned clients with low complexity
• Ensure all client license renewals and new registrations are filed in a timely manner
• Responsible for accurate business license data entry into all departmental systems
• Submit and process client data requests necessary for processing and filing license renewals
• Investigate, document, and resolve all issues for licenses that haven't been received within 30 days of submission
• Research jurisdictional licensing requirements for new client locations
• Prepare and process client funding requests for license renewal approval
• Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days

Non-Essential Duties and Responsibilities

• Assist other Analysts with missing renewals and license follow-up calls when needed
• Assist Business License Assistants during heavy filing season with scanning, uploading, and file management
• Work directly with clients on data gathering, issue resolution, and jurisdictional issues daily
• Assist Supervisors and Managers with any special client projects
• Perform other duties as assigned

Education and Qualification Requirements

• High School diploma or equivalent required; Associate's Degree or higher preferred
• Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
• Ability to apply professional knowledge to carry out assignments with limited supervision
• Proficient in Microsoft Excel and Word
• Ability to learn tax compliance software quickly
• Excellent verbal and written communication skills
• Ability to work collaboratively on a team
• Ability to work overtime as required; overtime is expected to be an average of 5-10 hours per week during the months of December - April *Overtime is never guaranteed and is based upon client work-load
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship. 

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