DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Responsibilities

• Provide Tier 2/3 support to large and mixed on-premises and cloud storage environments.
• Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
• Service provisioning requests for new block and file storage.
• Service provisioning requests for removing decommissioned storage.
• SAN/NAS storage support attaching/detaching new storage arrays/switches/hosts.
• Provide support for all NFS requests on Isilon storage clusters and assist NFS client administrators in securing and accessing NFS shares.
• Apply firmware/perform maintenance tasks on storage/switches/HBAs, to include OS and security patches for Linux hosts
• Analyze performance bottlenecks, suggest and implement improvements and workarounds.
• Produce capacity planning reports and forecast storage growth.
• Implement/monitor/support any DR functions using Dell RecoverPoint and Superna Eyeglass.
• Identify opportunities for automation and implement using scripts and other automation tools.
• Examine metrics to improve SLAs, QoS, MTTRs for the client.
• Participate in and lead storage related projects to improve the physical infrastructure
• Manage endpoint backup solutions utilizing Commvault.
• Set up and maintenance of both physical server racks and virtual machines.
• Monitor and administer backup environment using Azure Blob Storage
• Provide knowledge transfer and continuous reach back support to the Enterprise Operations Linux team, including Linux scripting.

Qualifications

• 4 years of working experience in a related field
• Expertise with at least 2-3 of the following storage vendors' products: EMC Unity/Isilon, VMAX/ VNX/ DMX/CX/NS, HP 3PAR/XP/EVA, IBM XIV/v900/CG8/SVC, NetApp V7/V8.
• In depth knowledge of at least one of the following switch vendor products/software: Brocade, Cisco.
• Experience with technologies such as Dell EMC RecoverPoint, Isilon SyncIQ, Superna Eyeglass, Komprise and Zerto for replicating, migrating, archiving data and disaster recovery.
• Knowledge and experience with multipathing software on hosts including VMware ESXi, Linux and Windows.
• Experience supporting NFS ver. 3, ver. 4 in Linux environments
• Experience working in cloud environments (Azure and AWS storage) highly preferred.

Desired Certifications

• Dell/EMC storage certifications
• Brocade Fiber channel certifications
• SNIA certifications
• AWS Certified Solutions Architect
• AWS Certified Cloud Practitioner
• MCSE: Cloud Platform and Infrastructure
• MCSA: Cloud Platform

Benefits: DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

#LI