IT Manager
DKS is proud to be 100% employee-owned with a commitment to making a meaningful difference in our communities. As part of the DKS team you will be part of a collaborative environment where every employee-owner is encouraged to share ideas and participate in strategic discussions focused on shaping the future of transportation and of our firm. At DKS we put our employee-owners first. We realize our unique and diverse employee-owners are the heart of our firm. Not only do we work hard to accomplish our goals, we also play hard to celebrate our victories! We welcome the opportunity for you to become an employee-owner of DKS!
DKS is in search of an experienced and driven IT Manager to oversee our Information Technology department. This position will collaborate with senior management to develop and execute an IT strategy aligned with the organization's goals and objectives. They'll identify opportunities for technology innovation and propose solutions to enhance efficiency and effectiveness. The ideal candidate will possess a strong technical background, exceptional leadership skills, and a strategic mindset to oversee and optimize our organization's IT systems, infrastructure, and operations.
What will you be doing?
Infrastructure Management:
- Manage information technology systems.
- Plan, organize, control, and evaluate IT and electronic data operations.
- Select, validate, implement, and manage cloud-based systems.
- Collaborate closely with an external managed services provider (MSP) to effectively oversee companywide systems, ensuring uninterrupted service across all office locations.
- Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, data storage and hardware.
- Ensure data security, network access, and backup systems.
- Ensure the reliability, security, and scalability of IT systems to meet business requirements.
- Plan and implement infrastructure upgrades and expansions as required.
Systems and Applications:
- Manage the deployment, maintenance, and upgrades of software applications used across the organization.
- Ensure proper integration and compatibility of systems to optimize workflow and data sharing.
- Manage and maintain company’s Gmail system.
Security and Compliance:
- Design, develop, implement, and enforce IT security policies, procedures, and practices to safeguard against unauthorized access, data breaches, cyber threats and compliance with industry standards.
- Stay updated on industry best practices and compliance regulations to ensure the organization's adherence to relevant standards.
Budgeting and Resource Management:
- Collaborate with Regional Managers and CFO to develop and manage IT budget and ensure cost-effective technology solutions.
Vendor and Stakeholder Management:
- Establish and manage relationships with MSP and 3rd party IT service providers.
- Collaborate with internal stakeholders to understand IT needs and align technology solutions accordingly.
Troubleshooting and Support:
- Audit systems and assess their outcomes.
- Provide technical expertise and guidance to resolve complex technical issues escalated from internal stakeholders or the MSP.
- Ensure that the MSP is held responsible for promptly addressing and resolving end-user support requests, aiming to reduce disruptions to a minimum.
Reporting and Documentation:
- Prepare and present regular reports to the CFO on IT performance, project(s) status and annual budget.
- Maintain proper documentation for IT systems and processes in line with NIST standards.
- Maintain an effective Disaster Recovery Plan.
Don’t meet every requirement? Studies show that women, communities of color and historically underrepresented talent are less likely to apply to a position unless they meet every single qualification of the job. At DKS Associates we are dedicated to building a diverse, equitable and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just who we're looking for.
What are we looking for?
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience 10 years in IT management roles, demonstrating progressive responsibility, preferably in the AEC industry.
- Strong technical background in IT infrastructure and systems administration.
- Experience with databases, VOIP/PBX, Google Authenticator/Two-Way Authentication, Google Workspace, Sophos, and Vantagepoint.
- Knowledge of technical management, information analysis, and of computer hardware/software systems.
- Knowledge and experience selecting, validating, implementing, and managing cloud-based systems.
- Strong knowledge of cybersecurity best practices and industry cybersecurity standards (such as NIST SOC 2, ISO).
- Experience with cybersecurity compliance, controls, and incident response management.
- Excellent leadership, communication, and interpersonal skills.
- Solid understanding of IT best practices, compliance standards, and emerging technologies.
- Industry certifications such as CompTIA A , PMP, CISA, CISM, or CISSP are a plus.
What are our Benefits?
DKS offers its employee-owners a comprehensive benefits package. We have designed a benefit plan of which we are proud. One that encourages happy, healthy, and engaged employee-owners. We offer:
- A minimum of 15 Vacation Days & 8.66 Sick Pay Days
- 8 Paid Holidays
- Employer paid Disability, Life, AD&D Insurance Coverage
- 100% DKS paid Medical Premium for our employee-owners
- 80% DKS paid Medical Premium for spouse and dependents of our employee-owners
- Extremely affordable Dental, & Vision Plans
- Flexible Spending Account (Health Care & Dependent Care), Transit Flexible Spending Account
- Health Savings Account Options
- Paid Jury/Witness Duty
- Paid Bereavement
- Leave without Pay
- Transit Subsidy
- Pre-tax Commuter Option
- Referral Bonus Program
- DKS funded Employee Stock Ownership Plan (ESOP)
- 401k Pre-tax and Roth options
- Monthly Cell Phone Reimbursement
Our Commitment to your Professional Growth
- Training & Educational Assistance
- Professional Registration Award
- Technical & Professional Societies
- Conferences & Seminars
- Annual Bonus Program
- Years of Service Awards
- Flexible Work Schedule
Pay Range: $105,000 - $130,000 per year
DKS Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age.
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