Minimum Position Qualifications/Education:

• Must possess a valid unrestricted driver’s license
• Must have a High School diploma or GED
• Customer service background (preferred but not required)
• Intermediate Microsoft Office skills, computer software & internet proficiency
• Strong written and oral communication skills to effectively communicate with customers and management
• Capability to work independently with strong attention to detail
• Ability to work on a fast pace environment
• Ability to organize and prioritize a variety of tasks

Work Environment & Culture Skills:

• Candidate should be motivated, resourceful, energetic, organized, and able to manage and be managed
• Candidate must be able to multi-task, respect and maintain confidentiality
• Candidate must be ethical, trustworthy with sensitive information
• Candidate must be service oriented and able to work at a fast pace and handle stress and problematic issues well with a good attitude
• Candidate must be able to communicate effectively and work within a team-focused environment
• Candidate must be respectful of diverse populations and cultures
• Have an outgoing personality with expertise at developing relationships
• Candidate must be reliable, punctual and flexible

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Employees are regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard
• Light lifting is required (up to 20lbs)

Location Requirements:

Operation based in Hollister, CA

• There is no ability to work remotely
• There will be no relocation package for this position

Other Requirements:

• Must be at least 18 years of age
• Must be legally authorized to work in the United States

Compensation:

• Competitive Salary established pay scale including yearly increases

Benefits:

• BCBS - Medical PPO, Prescription, Vision, Dental & Amwell

• Flexible Spending Account - Medical and Dependent Care

• Short Term & Voluntary Long Term Disability

• Basic Life Insurance with Accidental Death & Dismemberment Insurance

• Unum Voluntary Life Insurance for Employee, Spouse, and Child

• Unum Accident and Critical Illness Insurance

• Employee Assistance Program (EAP)

• Travel Assistance Program

• Met Law Coverage

• Nationwide Voluntary Pet Insurance

• Fidelity 401K with employer match