5 Part-Time Control Center Operator Jobs in Lansing, MI
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DK Security is Hiring a Part-Time Control Center Operator Near Lansing, MI
DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team!
Job Skills / RequirementsDEAR APPLICANT, PLEASE READ THE JOB DESCRIPTION BELOW CAREFULLY AND IN ITS ENTIRETY PRIOR TO SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED QUESTIONS BASED ON THIS JOB DESCRIPTION DURING YOUR INTERVIEW.REGION: Lansing, MI
TITLE: Central Control Operator
SCOPE: Control Center Operators are responsible for protecting the State of Michigan’s buildings, grounds, assets, employees, and visitors against criminal activity, accidents, fires, and natural disasters, as well as providing outstanding customer service. Observe and Report. The primary aim of the part-time position in the control center is to train a highly professional individual and give the control center staff greater scheduling flexibility to accomodate the team. The part-time control center operator will be offered additional hours outside the control center based on their availability, however a high degree of scheduling flexibility is required for this very crucial role.
A Successful Control Center Operator Will
- Be computer literate and able to use standard office software.
- Dress professionally and have excellent personal hygiene and grooming standards.
- Have excellent customer service and phone skills.
- Be capable of remaining calm in emergencies and able to de-escalate situations.
- Be commited to working with the team and studying and applying all post guidelines and job duties with a high level of accuracy.
- Be able to pay meticulous attention to detail.
ScheduleControl Center Operators are expected to be available for call ins 24/7, however primary hours will be overnights and afternoons including weekends and holidays.
About The Job
- Always
- Report on time, in uniform, for scheduled shifts.
- Provide excellent customer service.
- Look for suspicious persons, packages and activities.
- Document activity and duties.
- Follow and enforce site specific post guidelines.
- Specific Duties (Based on Post Guidelines)
- Guard Posts – Static post at access points, doorways, building lobbies, reception areas, etc. Check for employee and vendor identifications. Ensure unauthorized persons do not enter restricted areas.
- Foot Patrols – Walk interior and exterior of the site to check that entrances, doors, windows, and vents are locked and secure against break-ins. Document security, safety, and maintenance issues.
- Remote Monitor – Monitor surroundings on closed-circuit television, allow/deny site access with remote access control.
- Vehicle Patrols – Some sites require driving a vehicle to patrol sections of that site.
- Reports – Computer or paper-based documentation of shift activity, incidents, patrols, or other site-specific reports.
- Communication – De-escalate situations while effectively communicating rules and policies.
- Response – May provide first aid or other medical treatment in emergency situations. Facilitate for First Responders, crime/fire/medical, with emergency situations that may occur on site.
- Other – Duties that may be client or site unique.
- Must be at least 18 years of age or older.
- Must have either a high school diploma or GED equivalent.
- Must be of good moral character and have the ability to pass a criminal background check including any sealed or juvenille records, with no felony convictions, and no misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, illegal substances, multiple alcohol related offenses, or crimes of moral turpitude, is required.
- Must be able to successfully pass a drug test at the time of hire and annually thereafter.
- Must present a friendly, positive, professional image, adhering to our Appearance and Grooming policy.
- Must possess excellent verbal, written and interpersonal communication skills.
- Must be able to read and write in the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
- Intermediate computer skills required – Comfortable with Microsoft Office, Email, Internet, and able to learn new software.
- Must have reliable transportation
- Driving Qualifications - Must have a clean driving record with less than 3 moving violations in the last 3 years, less than 2 at-fault accidents in the last 3 years, and no other major violations in the last 3 years.
- Ability to work independently with little or no supervision.
- Physical Requirements:
- Must be physically and mentally sound
- Must be able to use hands and fingers to handle or feel objects, tools, or controls
- Must be able to reach with hands and arms, and to hold objects
- Must be able to sit, stand, or walk for 8-12 hour shifts, including walking long distances, and possibly up and down stairs
- Must be readily able to respond to emergency situations
- Must be able to work in or outdoors during all seasons
- Must be able to hear conversations (in person or via 2-way radio) in noisy environments.
- Must be able to occasionally lift up to 50 pounds.
High School Diploma or GED
College Degree
Additional Information / BenefitsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Sick Days
Job Summary
Part Time
$41k-53k (estimate)
03/04/2024
06/05/2024
dksecurity.com
LANSING, MI
1,000 - 3,000
1995
$10M - $50M
Related Companies
About DK Security
DK Security is unique in that it offers a single company for a wide ranging availability of security and investigative services. DKs services are specially designed to be comprehensive and allow clients to have their varying and diverse security needs met within one trusted company. In current tumultuous times, the safety of the general public and businesses seems to be ever more at risk. DK is dedicated to conducting the necessary, up-to-date clinical research, tailoring services and creating simple, cost effective methods for businesses to be in tune with the evolving demands of society. DK ...works hard to ensure that the overall financial, consumer, and employee benefits greatly outweigh the time and cost invested by your corporation. Place your trust in us, as we ensure that the services provided are appropriate and necessary to the growth and development of your company.
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The job skills required for Part-Time Control Center Operator include Flexibility, Customer Service, Microsoft Office, Loss Prevention, etc. Having related job skills and expertise will give you an advantage when applying to be a Part-Time Control Center Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part-Time Control Center Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part-Time Control Center Operator positions, which can be used as a reference in future career path planning. As a Part-Time Control Center Operator, it can be promoted into senior positions as a Surveillance Technician that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-Time Control Center Operator. You can explore the career advancement for a Part-Time Control Center Operator below and select your interested title to get hiring information.
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