24 Intake Specialist Jobs in Indianapolis, IN
Dizer is Hiring an Intake Specialist Near Indianapolis, IN
Location: Indiana Civil Rights Commission 100 North Senate Avenue, Room N300 Indianapolis, IN Duration: 11 months
Work Arrangement : Onsite
Interview Type : In Person OnlyJob DescriptionCandidate provides timely, appropriate and professional responses to all public contact with the Commission. Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff. The Intake/Case Control staff serves as a professional staff memeber within the Commission and provides a front-line response to the public for questions and issues concerning the Commission. This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment. The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.
Responsibilities include but are not limited to the following
- Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for invetigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provides excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisidiction over cases for ICRL enforcement areas
- May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
- Research databases for correct contact information for relevant parties and witnesses
- Other duties as assigned
- Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
- Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
- Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
- Interpersonal skills, especially when dealing with the public
- Detail orientated work ethic
- Strong organizational skills with the ability to manage various projects simultaneously
- Working knowledge of computers and Microsoft Office Suite
- Ability to type with speed and accuracy
- General knowledge of functions of other departments and agencies and their relationships to the intake/case control division
- Ability to communicate effectively and ability to establish cooperative work relationships.
Venkatesh Simhadri
Sr.Recruiter
Direct: 216-452-9196
E-mail: venkat@dizercorp.com
Job Summary
Contractor
IT Outsourcing & Consulting
$53k-70k (estimate)
05/25/2024
11/18/2024
dizercorp.com
ORRVILLE, OH
100 - 200
1999
Private
GREGORY COPELAND
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Intake Specialist include Customer Service, Microsoft Office, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Intake Specialist positions, which can be used as a reference in future career path planning. As an Intake Specialist, it can be promoted into senior positions as a Behavior Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Intake Specialist. You can explore the career advancement for an Intake Specialist below and select your interested title to get hiring information.
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