Duties:
Answer telephones and route calls to the appropriate destination

• Take accurate and concise messages and distribute to the appropriate source
• Greet visitor, vendors and consumers
• Distribute mail and internal correspondence
• Maintain visitors log and employee sign in sheets
• Assist in the distribution of payroll checks to staff and vendors
• Manages budget for food and office supplies
• Maintain the front lobby area
• Distribute employment applications for walk-ins.
• Maintain schedule for Therapist and QPs by scheduling, cancelling and rescheduling Appointments Coordinate with Clinal Director(s) to schedule intake and assessments
• Track all referrals by completing the Referral Form
• Verify consumer insurance information
• Complete consumer screening and intake packet
• Process intake packets and input consumers information into Sharenote.
• Request and retrieve record numbers for consumer files.
• Assemble new client files before releasing to Medical Records Department
• Retrieve information from Medical Records for QPs
• File client documentation in consumer files
• Complete initial and updates for NCTopps
• Review daily attendance logs
• Scan Incident Reports/Grievance forms to QA/QI Management daily
• Coordinate and manage drug screenings weekly
• Other duties as assigned

Job Type: Full-time

Experience:
- Proven experience in team management and leadership roles
- Strong knowledge of medical office management practices and procedures
- Excellent phone etiquette and communication skills
- Proficiency in file management systems, both physical and electronic
- Experience in calendar management and scheduling
- Ability to multitask and prioritize tasks effectively

We also provide comprehensive benefits package including medical insurance, dental and vision plans, paid time off, and employee discounts.

If you are a highly organized individual with excellent communication skills and experience in office administration, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 3 years (Required)
• Administrative experience: 3 years (Required)

Ability to Relocate:

• Wilson, NC 27893: Relocate before starting work (Required)

Work Location: In person