Key responsibilities:

• Coordinate, update, compile and organize the online exhibitor manual content of the Exhibitor Resource Center.

• Assist the Operations Lead with the production and organization of the show management event orders for assigned events.

• Answer exhibitor inquiries in a timely and pleasant manner.

• Coordinate show shipments with the shipping vendor and applicable internal departments.

• Review and approve exhibitor booth designs.

• Collect and track special requests and required forms from exhibitors; communicate needs to the respective service providers.

• Interact with outside vendors to assist the Operations Lead with set up of event as well as updating vendors on listings of exhibitors.

• Collect and update travel requirements and information for onsite event staff.

• Travel to event to assist and liaison with Operations Lead with floor management duties, event

set up/teardown and troubleshooting exhibitor issues as they arise.

• Interact with employees individually and in team situations to advance the needs of each event.

• Other duties may be assigned on an as needed basis. 

Knowledge: MS Office proficiency, customer service and/or event planning. Experience in web base platforms is a plus. Multiple languages preferred but not mandatory.

Skills/Abilities:

• Detail oriented with exceptional organizational and interpersonal skills.

• Proactive and able to manage multiple projects and deadlines simultaneously.
• Communicate professionally and provide a high level of customer service.
• Demonstrate ability to manage a variety of situations with a calm demeanor and diplomacy.
• Ability to be an excellent, collaborative team player as well as work independently. 
• Easily adjusts to and learns new systems as technology changes occur.

Travel: Required, may include international travel