Summary
This position works in the operational divisions of the District of Columbia Courts providing administrative and clerical support as assigned.
This announcement will create a roster for all Superior Court Bilingual (Spanish) Deputy Clerk vacancies.
The starting salary will be a Grade 6 unless you are currently in the Federal or DC Government and considered a transfer.
If you previously applied for a Deputy Clerk (Bilingual/Spanish) posting, you must re-apply for consideration.
This job is open to

• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
Duties
The Deputy Clerk (Bilingual/Spanish) works in the operational divisions of the District of Columbia Courts providing administrative and clerical support and providing exceptional customer service in English and Spanish to the public, judicial officers, attorneys or staff.The Deputy Clerk will be expected to perform the following duties in a timely and competent manner; exercise sound judgment; work independently and cooperatively; and communicate in a clear and courteous manner.

• Greets customers, provides basic information, and shares relevant resources in English and Spanish.
• Responds to inquiries regarding procedural information about cases, proper completion of court forms, and court rules, procedures, and processes.
• Answers incoming phone calls and responds to chat line, video, and email inquiries as assigned and where appropriate.
• Monitors cases from initiation to final disposition in accordance with established procedures and designated timelines.
• Receives and processes initial and subsequent filings in accordance with applicable business processes and standard operating procedures, routes filings to appropriate office or work queue.
• Reviews, enters, and updates data in the Superior Court case management system to ensure accuracy, efficiency, and consistency in compliance with time standards.
• Assists in maintaining court calendars by scheduling hearings according to procedures and processes.
• Administers oaths and affirmations in accordance with established procedures and processes.
• Manages case dockets including monitoring overdue or missing documents, files, exhibits, or records.
• Opens, reviews, sorts, and processes or distributes incoming mail, processes outgoing mail.
• Processes checks, money orders, and electronic or cash payments or fees and prepares financial transaction receipts; Prepares end of day report and balances daily receipts to ensure correct reporting.
• Reviews judicial orders to ensure that instructions to the Clerk's Office are carried out appropriately.
• Prepares correspondence, forms, or other documents such as notices, orders, certificates, warrants, and writs in the appropriate format, style, and content as established by business processes andstandard operating procedures.
• Creates and certifies copies of the official record in all matters where certification is necessary.
• Performs special assignments, projects and other duties as assigned; and
• Provides coverage for other divisions and offices as needed.

The selected candidates must be able to speak, interpret, read and write Spanish and English fluently.
Requirements
Conditions of Employment

• A probationary period of one (1) year must be successfully completed.
• Background and security investigation are required.
• Candidates must be able to speak, interpret and write English and Spanish.

To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of three (3) professional references
All required documentation must be received by the closing date of the announcement.
Qualifications
If you applied under a previous announcement, you must re-apply in order to be considered.
MINIMUM QUALIFICATIONS: High-School Diploma or GED plus two (2) years of clerical or administrative experience court, legal or office environment. You MUST provide documentation of education or your application will not be considered.
Attention to detail and the ability to multi-task are required.
Must be able to speak, interpret, read and write Spanish and English fluently.
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required.If you are selected for the position, a criminal history records check will be conducted.
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.You can verify your education here: http://ope.ed.gov/accreditation/.
Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.
Please note there is a mandatory one year probationary period for all non-judicial new employees.
All required information must be received by the vacancy announcement closing date.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  This is not a federal position.
  The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
  Please click on the following for more information about these benefits:
  http://www.opm.gov/Insure/health/enrollment/new_employees.asp
  The DC Courts leave policy is as follows:
  Annual Leave:New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
  Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
  In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements.Answers submitted in the questionnaire must be supported on your resume.
Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

You may preview questions for this vacancy.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  This is not a federal position.
  The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
  Please click on the following for more information about these benefits:
  http://www.opm.gov/Insure/health/enrollment/new_employees.asp
  The DC Courts leave policy is as follows:
  Annual Leave:New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
  Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
  In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  1. Resume
  2. Completed Vacancy Questionnaire
  3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)
  4. List of three (3) professional references
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
  Agency contact information
  S.Juarez
  Phone
  202-879-0496
  Fax
  000-000-0000
  Email
  jobs@dcsc.gov
  Address
  District of Columbia Courts
  500 Indiana Avenue, NW
  Washington, District of Columbia 20001
  United States
  Next steps
  Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)
4. List of three (3) professional references
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
Agency contact information
S.Juarez
Phone
202-879-0496
Fax
000-000-0000
Email
jobs@dcsc.gov
Address
District of Columbia Courts
500 Indiana Avenue, NW
Washington, District of Columbia 20001
United States
Next steps
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request