Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Technical Manager - Citizen Development

Citizen Development program empowers the business community to innovate and create software applications without having to have a deep understanding of the underlying technologies. It also aims to make it easy for application developers to build prototypes through rapid application development. The democratization of the software development process and making AI accessible for all employees is the key goal of the Citizen Development program.

In this role in the Enterprise Architecture Technology Strategy organization, you will be responsible for defining, evolving and communicating the strategy and vision for the Citizen Development program working with data scientists, cyber security and risk to introduce initiatives like Low-Code/No-Code platforms, Digital Process Automation, and AI capabilities. You will have a deep technical mindset, be a leader that can evaluate business requirements, emerging technologies to form a complete strategy, reference/solution architectures, as well as a governance model. You will be leading a small group of high performing Product Area Architects.

Responsibilities

• Motivate and mentor the team to grow their skills and careers, focused on creating a nurturing environment that encourages innovation and continual learning.
• Develop thought leadership, define/contribute to technical guidelines and identify industry trends in the Citizen Development space.
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc.
• Collaborate and partner with data scientists, cloud, cyber security teams to identify use-cases and increase the adoption of the products and features, adhering to well architected principles.
• Increase transparency by creating feedback loops between internal teams and leadership about the program’s strategy and business goals.

Minimum Qualifications 
At a minimum, here’s what we need from you: 

• Bachelor’s Degree in Information Technology
• 12 years’ experience Engineering/Architecture across numerous technology domains or related
• 2 years’ experience with Direct Line People Management or equivalent experience leading teams through large technology initiatives

Preferred Qualifications 
If we had our say, we’d also look for: 

• 10 years of IT experience with solutions architectures, including Cloud, Digital Transformation, Machine Learning and Big Data
• 5 years of experience in Cloud solutions (IaaS/PaaS/Big Data and Analytics) Strategy and Implementation
• 5 years of experience in technology architecture leadership role
• Experience designing and implementing highly available, scalable and high-performance distributed systems.
• Experience with Generative AI, including exposure to foundational models, prompt engineering, tuning.
• Understanding of model lifecycle management, including development, deployment, observation and governance
• Familiarity with Generative AI technologies like Watsonx, Sagemaker, Bedrock, Vertex AI, ChatGPT, PaLM, CoPilot
• Knowledge of NLP and Chatbot technology use cases or projects
• Good analytical and problem-solving skills
• Keep up to date with new technology trends and innovations.
• Mentor and inspire team members by helping them to hone tech skills/expertise.
• Ability to influence the team, peers, and upper management using effective communication and collaborative techniques.

#LI-MF1

Application Deadline:

The application window for this position is anticipated to close on Jan-30-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $171,000.00 to $235,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

About the Company:
Discover Financial Services