Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Discover’s Internal Audit (IA) Department has a commitment to provide insightful perspectives, leverage specialized talent, and deliver a refreshing experience to all of our stakeholders. This commitment is met through collaborative, hard-working, highly motivated, and technically skilled professionals who consistently deliver high-quality work in a challenging and fast-paced environment. IA brings a consultative and progressive approach to their work, which is predicated on a culture of enhancing risk management and business outcomes for Discover, actively contributing to the development of its professionals, and embracing a mindset of innovation and continuous improvement. The department of approximately 180 professionals globally is viewed as a critical piece of the risk management framework and is valued as a trusted voice and indispensable partner.
As a Manager of Quality Assurance, you’ll lead a team of professionals to manage and perform internal quality assurance reviews of various audit activities selected as part of the annual quality assurance and improvement program (QAIP) for conformance with internal policies, procedures, and standards. This includes reviewing workpapers, providing feedback, and reinforcing audit execution practices based on review results.
Uses operational and technical skills to support department objectives. Assigned to a schedule of audit reviews where they will follow the DFS Internal Audit methodology providing strategic direction on the audit, supervise and oversee the completion of the entire audit for assigned audit staff as clients' interviews, review of business processes, controls identification and assessment, testing of key controls, findings development and communication with clients to develop and follow up on action plans. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
Responsibilities:
Manage and perform internal quality assurance reviews of various audit activities selected as part of the annual quality assurance and improvement program (QAIP) for conformance with internal policies, procedures, and standards. This includes reviewing workpapers, providing feedback, and reinforcing audit execution practices based on review results.
Prepare reports related to QAIP activities and results, including thematic issues, and tracking and monitoring remediation efforts, to IAD management, the Audit Committee, and other stakeholders.
Track, monitor and validate audit team remediation of QA findings.
Provide subject matter expertise to audit teams related to the internal audit methodology and drive continuous improvement of internal audit processes.
Support the maintenance and periodic refresh of the QA procedures manual, QA review templates and reports.
Assist with documentation requests in connection with external quality assurance review and regulatory exams related to QA and IAD activities.
Periodically support the development and/or delivery of audit methodology updates, and training to internal audit team members.
Support strategic initiatives to expand the QAIP scope, coverage, and plan.
Contribute to ad hoc projects to support department strategic initiatives.
Manages assigned audits and audit tasks pursuant to department guidelines and within established timetables with high quality results. Oversees the follow-up on actions from the audit. Demonstrates knowledge of Internal Audit Methodology.
Manages the development of the team. Manages the on-boarding and training of new staff. Identifies and address staff training and development needs
Provides oversight, direction and feedback to the audit team
Participates in completion of the quarterly risk assessment
Participation in special projects
Qualifications You’ll Need
The Basics:
Bachelor's degree in Social Sciences, Engineering, Business Administration and Management, Accounting, Finance, Information Technology, Analytics or related field
4 years of experience in Applied Sciences, Engineering, Operations, Accounting, Finance, Business or related field, Computer Science, Data Science, or related experience
Bonus Points If You Have:
2 years of experience leading public accounting or consulting firm, highly regulated environment, payment network and related technology services, Six Sigma, or related experience
2 years of people leadership experience
Experience with Quality Assurance and Reviews within large Bank/Financial Services organizations
Experience in financial services, banking, or public accounting
Master's degree in Business, Accounting, or Finance
Professional certification such as CIA, CAMS, CPA, CISA, CRCM, ABA Certifications (Products and/or Compliance), SHRM, PHP, STEM, Six Sigma, or other relevant certification (can be in the process of achieving certification)
#LI-BP1 #Remote
Application Deadline: The application window for this position is anticipated to close on Apr-15-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.