Johnson & Johnson is recruiting for a Workday Performance & Talent Manager, Digital HR Solutions. This role will be based in New Brunswick. The role can also be based in Philippines.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion, we are proud to be an equal opportunity employer.
Johnson & Johnson has implemented a number of digital solutions including Workday, Cornerstone, Workhuman, Unily, and others to enable the enterprise Human Resources strategic initiative and the standardization of global HR processes.
This individual will have responsibilities partnering with key Global Talent Management stakeholders and enabling our future in the digital Workday ecosystem. This individual will have strong product manager and project leadership skills to drive delivery on strategic HR priorities. This leader will partner on building the product roadmaps and serve as a Workday product owner and subject matter expert with primary focus on the Talent Management module. This role will actively listen to voice of the customer to shape business requirements for innovative solutions that will continuously improve the user experience, reduce cost to serve, and increase efficiency and effectiveness of service delivery.
In partnership with the IT organization, they ensure that systems meet company standards for security, compliance, and data privacy. This individual will exemplify and foster a culture of process excellence and continuous improvement by maximizing the use of key features, expansion of automation and a focus on self-service. This role will have a close partnership with IT and the HR Global Services delivery teams in the enablement and adoption of solutions across the enterprise.
Responsibilities:

• Act as a subject matter expert and product owner for the Workday platform with primary focus on Global Talent Management including Performance and Goal Management, Succession Planning, Career Development, Talent Pools, and Skills.

• Partner with key stakeholders to understand the business strategy to align the platform roadmap with the overall strategy.

• Participate in the definition of features and capabilities by identifying opportunities for improvement.

• Maintain a deep understanding of HR and employee data needed to improve experiences, and partner with the HR Data Governance and Data Quality teams for applied use of the data.

• Continuously educate stakeholders and product administrators on new and existing product features by communicating the vision and roadmap.

• Discover customer needs and pain points through frequent customer conversations, partnering with our Continuous Listening team on focus group feedback and share those insights throughout the organization.

• Drive continuous improvement solutions supported by employee insights (i.e., automation)

• Serve as a role model for high quality customer service; ensures that the needs and expectations of all customers are consistently met or exceeded.

• Support application reporting and analytics; accountable to ensure that the key performance indicators for the application are established, measured, and reported efficiently and effectively

• Continuously assess industry trends on HR platforms and digital employee experience to inform and provide insights.