Disability Rights Wisconsin (DRW) is the designated, federally-funded protection and advocacy agency for persons with disabilities in Wisconsin. DRW utilizes a wide variety of advocacy approaches to protect people’s rights, including legal and administrative remedies, legislative and policy change, and training. DRW also houses several programs funded by the State of Wisconsin that provide ombudsman and advocacy services to people with disabilities and provide technical assistance and training to other professionals who serve people with disabilities in Wisconsin related to public benefits.

Social Securitys Representative Payee Program provides financial management for the Social Security and SSI payments of Social Security beneficiaries who have been determined to be incapable of managing their own Social Security or SSI payments. The Social Security Representative Payee Program at DRW is charged with conducting onsite reviews selected by the Social Security Administration of both organizational and individual representative payees around the state to verify that the representative payee is using the benefits properly on behalf of the beneficiary and carrying out the responsibilities and duties correctly. Additionally, the program will refer beneficiaries to other programs or services DRW considers appropriate. The primary role of the Investigator is conducting assigned site reviews, following specific guidelines and protocols as set forth by the Social Security Administration. Working under the direct supervision of the Program Supervisor, the Investigator will work individually and with the PARP team. The Investigator is responsible for scheduling and conducting the reviews and completing detailed reports on a strict timeline.

Key Responsibilities

• Conduct site reviews, investigations and educational visits with individual and organizational representative payees throughout the state following strict timelines and site visit procedures.
• Interviewing representative payees, beneficiaries and others, examining financial records and documenting observations.
• Work with supervisor, other investigators and administrative staff to schedule and complete site-visits and detailed reports according to strict timelines.
• Effectively communicate complex concepts clearly and effectively both orally and in writing.
• Manage caseload in a timely manner, following all Social Security guidelines regarding procedural steps and deadlines.
• Submit investigative reports to supervisor for review and approval before final submission to national organization.
• Maintain a secure home office.
• Substantial travel throughout Wisconsin with overnight stays.
• Attend regular team meetings through skype/TEAMS and in person upon request.
• Identify and document potential situations of abuse, neglect, exploitation or other rights violations.

Requirements