Client Services Specialist
Catholic Charities
Full-time, Benefit eligible
PRIMARY RESPONSIBILITIES:
The Client Services Specialist is the first interaction with a client seeking mental health care at Catholic Charities. The position conducts client intakes, interacts with clients, and maintains accurate client and administrative records in our electronic health record client management software system. Provides exceptional customer service to all clients with care, compassion, and professionalism. Performs receptionist and billing responsibilities related to clinic operations, coordinates patient information and record requests and insurance verification while maintaining confidentiality of patient files. May also assist with credentialing of the clinic and our licensed counselors on various insurance panels.
Catholic Charities Mental Health Counseling program is mission-focused and certified as Wisconsin DHS 35 Outpatient Mental Health Clinic. The ideal candidate will have exceptional organizational skills and the ability to work parallel with other client services specialists and mental health counselors throughout all program locations. The candidate should have experience of working with people in a variety of settings and excellent attention to detail.
MINIMUM KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED:
“Embrace the mission and vision of the Catholic Diocese of Green Bay and work in accordance with Catholic Teachings and the moral and ethical values of the Catholic Church.”