Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.

All applicants must attach a recent resume to be considered. This position has a Saturday requirement.

Responsibilities:

• Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
• Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
• Scheduling, evaluations, over and short GL’s, and Cash Items.
• Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
• Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
• Support the business development goals of the branch by referring customers to the platform.
• Coach and mentor tellers in making platform referrals.

Qualifications:

• Excellent customer service skills.
• High School Diploma or equivalent required.
• Cash-handling experience required.
• Prior supervisory experience required.
• Minimum 2 years' retail banking experience preferred.
• Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
• Thorough understanding of compliance and record keeping requirements.