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Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Must be able to work every other weekend
Lead Generation
· Holds self-accountable for prospecting a minimum of 1-2 hours each day
· Obtains referrals from families served by the location
· Networks and builds community and civic relationships
· Explains and presents presentations to families served and referred families
· Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
· Responds to client inquiries in a timely, respectful, sensitive and professional manner
· Connects with families through listening, honest communication and genuine concern
· Develops an understanding of each family’s unique needs and offers solutions that provide value to them
· Stays in touch with families to ensure satisfaction
· Prepares for all appointments and performs all procedures with professionalism and attention to detail
· Follows through on all customer problems and requests
· Builds trust-based relationships to earn the right to ask for referrals
· Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
This opportunity represents unlimited potential for income, leads and career advancement!
We provide excellent structured training in the classroom, in the field, and on-line through our award winning Dignity University.
We Offer:
· Unlimited Income Potential via a commissioned incentive package
-First year earnings range from 55k to 85k. Second year is 100k earning potential.
· Best in class CRM's, Training Tools and Professional Training.
· ( www.sci-corp.com ) is the nation's LARGEST provider of funeral, cremation and cemetery services
· Full benefits available Including Medical, Dental and Vision Insurance, Tuition Assistance Program, PLUS a 401K with a GENEROUS company match!
"SCI" refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Job Type: Full-time
Pay: $55,000.00 - $150,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person
Full Time
Consumer Services
$80k-108k (estimate)
06/05/2023
09/09/2024
ALTAMONTE SPRINGS, FL
25 - 50
2016
<$5M
Consumer Services
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