One of our clients is looking for the position of Business Analyst based on following skills.

Please note: the contractors will be working hybrid, reporting to work each week on Monday s and Tuesday s.

Years of Relevant Experience: 10-14 years of experience as a Business Analyst developing functional requirements and supporting business users.

Preferred Education: 4-year college degree or equivalent

IIBA-certified Business Analyst

Job Description: CLIENT is seeking a Senior Business Analyst that has strong communication skills to work in a team environment to define and formalize functional business requirements and analyze current system functionality to provide process improvement suggestions. Duties include but are not limited to:

• Defining functional requirements that describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Define User (stakeholder) requirements that reflect how the product will be designed, developed, and define how test cases must be formulated.
• Defining Quality-of-service (non-functional) requirements which do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
• Defining Report Specifications define the purpose of a report, its attributes and columns, owners, and runtime parameters and/or develop reports matching those specifications.
• Utilizing strong organizational and writing skills. Developing graphic representations business processes.
• Support User Acceptance Testing.
• Triages and prioritizes customer enhancement and incident/bug tickets. Validates completeness and accuracy of tickets, gathering relevant facts and details.
• Provides support and training to new and existing customers/system users.

Must have skills

• Oral and written communication skills
• Analytical thinking and problem solving
• Organizational skills
• Ability to multi-task

Additional Skills Salesforce Knowledge or similar CRM/ERP software

• SQL
• Data Loader
• MS Excel
• Training
• Documentation and Presentation
• Quality Analysis and Testing

Certifications or Desired skills if any IIBA Certification

The successful candidate may have to undergo a drug test and background check.

Sincerely,

Tamana Nair

Digitek Software, Inc.

650 Radio Drive, Lewis Center, OH 43035 Tel No ext. 3105/ Fax

Email