Digital Marketing Account Coordinator

• Mandatory in-office for first year in Colorado Springs, CO; Hybrid available after first year
• Full-time, 40 to 45 hours per week

Intero Digital is looking for a Digital Marketing Account Coordinator to join their team!

The Digital Marketing Account Coordinator is an effective, experienced communicator and relationship manager with strong interpersonal skills, data analysis abilities, project management and delegation abilities, savvy with different computer technology and softwares, with strong critical thinking ability. The person in this role must thrive in and enjoy a fast-paced, demanding and ever-evolving atmosphere.

When you are placed in this role you will specialize in one area of digital marketing to start and then receive additional training in multiple other areas of digital marketing as your career progresses. Our recruiting team will specify for you which area of digital marketing that you will start in.

Two months of initial paid training will be provided to teach the necessary digital marketing knowledge and technical skills needed to perform the job.

After training, the role is 50% client communication and relationship management (although this is the most important part of the role), 30% project management and delegation and 20% strategy and data analysis you will be working in a team-based, collaborative environment with several other members of the organization in different capacities depending on the accounts you are managing.

You will be managing 30 client accounts by the end of your first year of employment.

Day-to-day someone in this role can expect to have their day structured to conduct multiple client meetings, multiple written communications with clients and time blocked out to project manage and delegate the necessary monthly work needed to be performed to achieve the strategy and results the client is seeking. Quality assurance of the delegated work is another key aspect of day-to-day operations. The first week of the month is also dedicated to client reporting and meetings to go over reporting. Other day-to-day activities could include training to stay up-to-date on the latest digital marketing trends, intercompany meetings to discuss clients and strategy as well as enjoying team bonding and culture enhancing events put on by the company.

About Intero Digital

Intero Digital is a world-class digital marketing agency with five different locations in Colorado, California, Utah, Missouri, and Ohio. They offer full-funnel digital marketing solutions in SEO, Paid Search/Paid Media, Social Media Marketing, Amazon Marketing, Content Marketing, Video Marketing, Email Marketing, and Web and Graphic Design. Intero Digital believes in strong leaders and a positive work culture. They are extremely passionate about helping their clients achieve and exceed their digital marketing goals and being the best in the industry.

Key Responsibilities

• Manage client relationships and verbal and written communication on a daily, weekly and monthly basis.
• Manage 30 client accounts by the end of your first year of employment.
• Work with the Digital Strategist to create quarterly strategies for clients.
• Project manage and delegate the work and tasks needed to achieve results for clients based on their current strategy.
• Monitor and report on ROI and KPIs for clients.
• Help craft and send monthly reports to clients.
• Work closely with other DMACs on shared client accounts to ensure success for the client with their digital marketing results.

Key Skills and Qualifications

• 2 years’ experience in handling professional level client communication.Sales experience is highly desirable.
• Excellent verbal and written communication skills.Ability to respond professionally in challenging situations.
• Emotional and professional maturity.Ability to manage one’s own emotions and respond appropriately to others emotions.
• Ability to build and maintain strong relationships with clients and team members.
• Healthy conflict resolution skills.
• Business email, Zoom and Microsoft Teams etiquette understanding.
• Ability to effectively communicate with multiple clients per day.
• Ability to communicate data, strategy and reporting to clients.
• Ability to collaborate with other team members and clients.
• Strong teamwork mentality and abilities.
• Time management skills.
• Strong Organizational Skills.
• Detail oriented.
• Critical Thinking Ability.
• Self-improvement mindset.
• Quality assurance abilities.
• Ability to learn, utilize and adapt to different softwares and technologies.
• Ability to manage and meet multiple deadlines per week.
• Ability to thrive in a fast-paced, demanding and ever evolving environment.
• College degree in marketing, communications, business management etc. is a plus.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

Benefits

• Monthly Revenue Share Bonus
• 98% of Employee Health Benefits Covered
• Vision and Dental Options
• 401(k) Matching
• Flexible PTO
• Paid Maternity and Paternity Leave
• Great Company Culture

Compensation

$55,000 Monthly Revenue Share Bonus

Job Type: Full-time

Pay: $55,000.00 per year

Work Location: In person