SALES/PROFIT

 Assist in the achievement of store goals. Achieve personal sales and Key Performance Indicator goals as assigned by the Store Manager

CUSTOMER SERVICE

 Provide excellent customer service at all times, promoting the messages outlined in the Diesel Customer Service book and training program.  Welcome the customers like guests in our home.  Greet customers.  Approach customers in an individual way.  Discover and understand customer purchase needs.  Propose merchandise to customers and facilitate complementary sale.  Develop client loyalty.  Apply telephone policy.  Develop and retain long-term clients and add new customers to the mailing list.  Maintain a positive, professional and sales-oriented attitude.  Answer customer questions and escalate issues to management.  Maintain thorough understanding of all aspects of company history, customer service, product knowledge and policy and procedures.  Maintain a positive and cheerful attitude and collaborative teamwork.

PRODUCT MERCHANDISING

 Maintain and update product knowledge using all available product information tools.  Develop and maintain a thorough understanding of the fashion industry and market trends.  Communicate product needs to department head/management.  Communicate product quality issues to department head/management as necessary.  Replenish products as requested by the department head/store management or when needed.  Be aware of any back stock and product inventory levels

VISUAL MERCHANDISING

Study the Seasonal Visual Merchandising Book provided.  Maintain visual merchandising criteria and quantities according to Diesel standards and guidelines.  Make sure that product is accurately coded, tagged and priced.  Provide store Management with appropriate feedback.

OPERATIONS

 Apply all store operations policies and procedures provided by Head Office.  Read and understand all information posted on store communication boards.  Perform operational and any other duties as requested by the department head or management.  Maintain a clean and organized department at all times to create a comfortable shopping experience.  Ensure that all sections are cleaned and dusted every morning.  Ensure that back areas are cleaned and well maintained.  Attend all store meetings as directed by management.  Maintain knowledge and understanding of store sales goals.  Provide best individual performance in line with Diesel customer service, visual merchandising, merchandising guidelines and standards.

LOSS PREVENTION

 Follow all loss prevention policies and procedures and report any concerns to store management.  Check stock daily to ensure that all products are alarm tagged at all times.  Be aware of security in the shop at all times and be vigilant without appearing overly suspicious with customers.  Carry out an accurate stock take by implementing the Stock Take Procedure.  Be safety conscious at all times.

POLICY AND LAW COMPLIANCE

Follow all company policies.  Adhere to all state and federal laws

BRAND PROTECTION

 Understand Diesel brand values.  Communicate the brand values to customers.  Support Diesel brand image by always adhering to Diesel dress code

PHYSICAL DEMANDS

The physical demands described must be met by an individual to successfully perform the essential functions of this job. Diesel is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions

 Required to stand and walk for up to eight hours in a workday.  Required to lift and or move up to 50 to 60 pounds.  Required to be able to engage in the following activities: Bending, stooping, reaching, twisting, grasping, pinching, reaching/lifting above shoulders in a repetitive manner; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and work with cleaning solutions.  The following vision abilities are required: close vision, distance vision, color vision, peripheral vision, depth vision, depth perception and ability to adjust focus.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person