JOB SUMMARY

RESPONSIBILITIES :

• Under the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff.
• Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process and obtains insurance authorizations;

assists with referral intake process, maintains and processes incoming FAXs via Billing FAX server.

• Orders medical supplies for patients; maintains medical supply / equipment inventory.
• Performs various duties including data entry, word processing, creating, and maintaining files, assembling, and distributing required material data for reports and projects.

II. TYPICAL PHYSICAL DEMANDS :

• Finger dexterity, seeing, hearing, speaking,
• Constant : sitting, reaching above, at and below shoulders; repetitive arm / hand motion and frequent gripping of objects.
• Frequent : standing, walking, stooping / bending, and twisting body.
• Occasional : lifting / carrying up to 35 pounds, pushing / pulling up to 3.5 pounds of force.

III. TYPICAL WORKING CONDITIONS :

• Not subjected to adverse environmental conditions.
• Frequent exposure to noises typical of an office environment.
• Minimal exposure to toxic substances and communicable diseases.

IV. MINIMUM QUALIFICATIONS :

A. EDUCATION / CERTIFICATION AND LICENSURE :

High school diploma or equivalent.

B. EXPERIENCE :

• Prior office experience; answering telephones and contacting people.
• Proficient in Microsoft Office, Word, and Excel.
• Ability to operate office equipment including facsimile, calculator, and copier with accuracy.
• Ability to communicate effectively in English, both orally and in writing.
• Ability to verbally communicate with people to obtain basic information (via telephone, e-mail or in person).
• One (1) year work experience in a home care organization or healthcare office environment preferred.

Last updated : 2024-05-20