Job Details

Requirements

• Bachelor’s Degree; or

  • Five (5) years of experience in the field of Long-Term Services and Support; or

  • (LTSS), which includes Developmental Disabilities; or

  • Some combination of education and relevant experience appropriate to the requirements of the position

• Valid Colorado motor vehicle license and provide proof of motor vehicle insurance

• Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years

Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.

Preferred

• One (1) year of experience in developmental disabilities/long-term services and supports

• Ensure timely response to internal and external referrals for individuals pursuing programmatic supports
• Responsible for initial screening and assessment of individuals’ immediate and long-term needs and referring to appropriate internal and external programs and community resources to support assessed needs
• Provide case management and waitlist updates to individuals waiting for services, as needed and applicable
• Responsible for ongoing screening of individuals needs and referring to appropriate programs and community resources as appropriate
• Assist with Enrollment duties as needed
• Serve as subject matter expert for applicable programs and services; serve as resource/point of contact for complex cases
• Complete various assessments to determine eligibility for services/supports and identify individual strengths, needs, concerns, and preferences through interviewing, observing, and utilization of standardized tools
• Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
• Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meets all required timelines
• Complete required documentation related to monitoring activities; evaluate need and effectiveness of services requested and delivered
• Schedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary parties
• Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family members
• Maintain knowledge of state/ federal regulations, policies and procedures regarding long-term services and supports, Medicaid waiver and state-funded programs and other community resources
• Maintain a professional and ethical manner in all interactions and meets performance quality, customer service, and coordination standards as assigned by department leadership; maintains appropriate boundaries