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Under the supervision of the DWIHN Call Center Director, the Substance Use Disorder (SUD) Technician is responsible for conducting brief screenings, electronic case review and providing authorization and care management services. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes.
Principle Duties and Responsibilities:
KNOWLEDGE, SKILLS AND ABILITIES (KSA’s)
Required Education:
Required Experience:
Required License(s):
NOTE: Applicants with an approved development plan by MCBAP will be accepted.
Working Conditions
Work is usually performed in a home/office setting.
Contingent staff are allowed to work remotely with management approval.
NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
DWIHN is an Equal Opportunity Employer
Part Time
$55k-63k (estimate)
02/15/2024
05/13/2024
dwihn.org
Detroit, MI
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