Job Summary:
The incumbent is responsible for the organization and coordination of office operations, procedures and resources to facilitate office effectiveness and efficiency. To provide administrative support to all employees in DetNet Americas which may include clerical duties, filing, answering phone calls, responding to emails and customer queries.

Duties:
· Track and monitor faulty warranty equipment.

· Assist Dyno with faulty equipment returns to help understand the queries quicker.

· Assist with managing Human Capital activities including payroll and benefits service providers.

· Attend to any Human Capital queries including medical and benefits scheme queries.

· Provide support to Human Resource programs, initiatives and processes in collaboration with DetNet South Africa.

· Collaborate with internal stakeholders (HR, Finance, IT etc.) for onboarding/offboarding of employees.

· Ensures that the facility is clean and maintained according to company policy and procedures.

· Maintenance, building and equipment repairs, and regular inspections/audits.

· Ensure adherence to Legal compliance of DetNet Americas as required for registered company with employees i.e. Safety standards, Legislative posters, audits as required in the USA etc.

· Manage asset allocations and office supplies (Stationary, coffee etc.).

· Managing and assisting with the establishment of the training centre.

· Manage training centre (Arranging training sessions and training material).

· Communicate and assist with general administration related duties including the use of DetNet’s trademark in the USA.

· Manage and assist with work visas for DetNet employees when required.

· Coordinate schedules and appointments and makes travel arrangements for DetNet Americas employees.

· Ensure bookkeeping is in place for expenses/capex, travel and expense reports incurred by the entity.

· Liaise with South Africa finance team for payments.

· Learn and understand the regulatory framework around international shipments.

· Arrange couriers and shipments between entities globally.

· Handle confidential materials, including documents and information requests.

· Prepare correspondence, business updates, meeting notes and other routine reports.

Qualifications:
The incumbent must have a positive attitude and be a self-starter. The incumbent will be central to the coordination of several initiatives which will require a high level of organizational skills, composure and approachability. This role requires the ability to communicate effectively and act professionally, as it will involve interacting with stakeholders from various levels, organizations, and locations.

The incumbent should demonstrate high energy and be able to work in an engineering-based environment. Must be motivated and interested in becoming a valuable member of the team.

Ensures proper flow of office procedures and supports the office personnel by carrying out common office duties.

COMPETENCIES

· High school diploma, Business administration qualification or related field preferred.

· 3 years of administrative support experience.

· Prior experience working within an engineering organization an advantage.

· Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint.

· Experience with expense reporting and calendar management.

· Outstanding verbal and written communication skills.

· Exceptionally organized with an attention to detail.

· Ability to work well with all levels of management, staff and outside clients.

· Self-starter and initiative to follow-through.

· Ability to work with minimal supervision and in a team environment.

· Ability to organize and prioritize tasks.

· Ability to Handle Confidential Information.

· Ability to pass pre-employment background check, drug test.

We offer competitive pay based on experience.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Simsbury, CT 06070: Relocate before starting work (Required)

Work Location: In person