Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.

GENERAL DUTIES
The Volunteer Services Coordinator is responsible for planning, organizing, coordinating and monitoring the provision of volunteer services and supports the function of patient experience initiatives hospital-wide. This position maintains statistical information concerning the volunteer including hours worked, schedules for all volunteers throughout the facility and volunteers during the summer months. This position serves as the hospital’s liaison to the Volunteer Auxiliary Committee and also to outside institutions and other community groups coordinating volunteer efforts. The Volunteer Services Coordinator ensures hospital and regulatory compliance of the volunteer programs, and coordinates the hospital’s effort to be the community’s volunteer opportunity provider of choice. This position reports to the Chief Human Resources Officer.

DEPARTMENT SPECIFIC DUTIES:

• Assess volunteer service capabilities and hospital needs.
• Develop, implement and integrate new volunteer services according to identified needs.
• Supervise the volunteer workforce.
• Recruit, interview, select, orient and assign volunteers.
• Complete on-boarding process for new volunteers.
• Place individuals where the volunteer and hospital receive the most benefit.
• Routinely meet with department leaders to assess needs and address any identified issues.
• Maintain volunteer service records and statistical reports.
• Provide for periodic volunteer recognition awards and related social events.
• Ensure that volunteers are in compliance with hospital and regulatory requirements (annual competencies, TB testing, flu shots, etc.) Also responsible for all background checks for all volunteers.
• Maintain schedule for volunteers.
• Oversee the Volunteen program, including onboarding, orientation, scheduling, placement and recognition.
• Represent the facility on the Volunteer Auxiliary, maintaining a positive working partnership with that group.
• Maintain Patient Experience and Volunteer Office, ordering supplies and providing for administrative needs of the department.

POSITION QUALIFICATIONS:

Required:

• 2 year Administrative degree or equivalent experience
• Ability to read and write effectively and professionally
• Ability to effectively communicate with patients, families, visitors, co-workers, physicians, and other employees
• Proficiency in Word, Excel, and PowerPoint , as well as with database management

Preferred:

• Bachelor’s degree At least 3 years’ experience working with volunteers or similar non-profit or similar length of experience in healthcare performance improvement

PHYSICAL REQUIREMENTS: Physical health sufficient to meet the ergonomic standards and demands of the position and its location.

Pay Range: $23.20 - $34.80 hourly

Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.