Desert Regional Medical Center is a 385 bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.

GENERAL DUTIES:

The Medical Assistant (MA) works under the supervision of the Nurse Manager and direction of RN case manager or LVN. He/she provides direct care for clinic patients with wounds, as well as general duties to assist professional staff. The MA may prepare patients for care, assist patients with limited mobility, as well as perform specific procedures with appropriate orientation and supervision. The MA follows all Hospital policies and procedures and Center clinical wound care guidelines. He/she complies with Hospital and nursing standards while performing job duties and responsibilities. He/she will demonstrate competence in these minimum performance standards through the ability to perform tasks, including, but not limited to, the common examples listed with each performance standard.

DEPARTMENT SPECIFIC DUTIES:

Direct Patient Care Services - The MA will provide the patient with care as directed by other health professionals, including RNs, LVNs and physicians. The patient’s response to and the outcome of the care provided is observed and communicated.

• Provides direct care for patients in the clinic setting to include:
• Vital signs
• Capillary blood glucose monitoring
• Assists licensed personnel with:
• Removal of dressing
• Wound measurements
• Wound debridements, biopsies and cultures
• Application of dressing
• Performs or assists clerical staff in preparation for clinic, including pulling charts and preparation of chart forms and worksheets.
• Assists with wound photography, labeling and filing.
• Assists with office functions as needed, including but not limited to answering phones; typing; filing; data entry; billing; collection; patient registration; and patient accounting systems.
• Routinely reports patient response to care and other clinical data to RNs in a timely fashion.

Planning/Organizing/Initiative - The MA will organize and prioritize work to provide patient care in a safe environment to maximize health in the continuum of care and protect the patient.

• Responds to needs for assistance and service in a timely and professional manner.
• Maintains an active role in orderliness and sanitation of clinic; keeping treatment rooms fully stocked; decontamination/preparation for sterilization of instruments; maintaining equipment clean and functional reporting deviations to management.
• Keeps inventory of supply utilization and orders necessary supplies.
• Actively keeps patient and families informed of status of care / treatments per RN and/or MD.
• Accepts direction from supervising clinical staff adhering to wound care policies and procedures.

Quality of Work - The MA will participate in the care of patients and be accountable for working with a team of providers.

• Follows proper channels of communication, anticipating and consistently handling daily and routine problems and recognizing issues that need referral to manager.
• Takes initiative to make suggestions regarding improvements to work environment and work processes.
• Actively participates in a Quality/Performance Improvement processes as directed by Clinical Manager.
• Protects all patient rights, including confidentiality.
• Demonstrates consistent use of safety-related policies and procedures including OSHA Bloodborne Pathogens Standard, Standard/Universal Precautions, body mechanics, biohazardous waste management, fire and disaster plans.

Dependability/Adaptability/Communications -The MA will demonstrate competence as a direct provider of care and a collaborator with other professionals.

• Keeps current in area of practice; maintains certifications in BCLS, phlebotomy, capillary blood glucose and provides care in a professional manner.
• Supports and encourages a harmonious work relationship, assuming additional responsibility and assisting others.
• Prioritizes work, keeping supervisors aware of progress and available time.
• Documents on forms clearly, legibly and uses only approved abbreviation.
• Flexible with staffing needs to the outpatient setting, physicians, patients and co-workers.
• Consistently demonstrates rapport even with difficult or demanding customers.
• Assumes active role in Program by attendance at staff meetings, in-services and other wound care related activities. Reviews minutes when unable to attend.

Health and Safety - The MA will provide patient care in a safe environment by:

• Utilizing safe procedures in infection control, exposure control, equipment, supplies, facility, emergency, safety, fire and disaster plans, adhering to guidelines or standards of practice in the community, the Hospital and all current Program policies and procedures.
• Adhering to guidelines or standards of practice in the community, Hospital and all current Program policies and procedures.
• Demonstrating consistent use of OSHA guidelines and Standard/Universal Precautions and proper body mechanics.

Qualifications

POSITION QUALIFICATIONS:

Required:

• Minimum one (1) year prior experience in a nursing/medical office setting
• CNA or Medical Assistant diploma
• High School Diploma or equivalent
• Office skills such as word processing; database; and spreadsheet desirable.
• Able to complete a two-person lift, wheelchair to exam table
• BLS Certified

Preferred:

Medical Assistant certification

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Pay Range: $20.15 - 23.66 hourly

**Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.